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myDW - Managing Alert and Report Email Notification Preferences

Updated

Affected Roles: Channel Partner (CP) Admins, End Users (EU)

Related DW Software: myDW Health Monitoring Service

Software Version: 2.0.82-3

Last Edit: 06/12/2026

myDW Unsubscribe from Email Notifications

myDW sends email notifications for Alerts and Reports based on each user's notification settings. If you no longer want to receive a specific Report or Alert email — or want to stop receiving all of them — you can manage these preferences from your Profile Settings or from an individual report or alert's configuration.

Note: By default, Alerts and Reports are not emailed to users. A user must first be added to a notification list by a myDW Organization Admin, or be granted Managed permissions within their User Group, before they will receive these emails.

Part 1: Disable All Alert and Report Email Notifications

Use this method to turn off all Alert and Report email notifications for your account at once.

  1. Click the user dropdown menu in the top-right corner of the banner, then click Profile Settings.
  2. The My Profile tab opens by default. Scroll down to the bottom of the page.
  3. Click the toggle to switch Alert and Report Email Notifications to OFF.
  4. Click Save Settings.

Once saved, you will no longer receive any Alert or Report emails until this setting is switched back ON.

Part 2: Disable Notifications for an Individual Report or Alert

Use this method if you want to stay subscribed to most notifications but opt out of a specific Report or Alert.

  1. In the left side panel, navigate to Reports or Alerts.
  2. Locate the Report or Alert you want to change notification preferences for, then click Edit.
  3. Under the notification settings, deselect your user from the notification list.
  4. Click Save.

Tip: Repeat these steps for any additional Reports or Alerts you want to unsubscribe from individually.

You will no longer receive email notifications for that specific Report or Alert, while remaining subscribed to others.

For More Information or Technical Support

DW Technical Support: https://www.digital-watchdog.com/contact-tech-support/

DW Sales: sales@digital-watchdog.com| www.digital-watchdog.com

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