DW Technical Bulletin

To: DW Customers

Date: February 27, 2025

Re: myDW Product Compatibility Notice

myDW Product Compatibility Notice

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Relevant Software Version: DW Spectrum 5.1, 6.0, 6.1 and newer

Release Date: February 27, 2025

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DW Blackjack Compatibility Requirements

DW Blackjack models are only compatible with the myDW Cloud Service when under all the following conditions:

Using DW Spectrum Pro version 5.1, 6.0, 6.1 and newer.
Using Windows 10 and newer

Using Ubuntu 18.04 and newer

myDW Compatibility List

Recording devices are limited by the capabilities of their component parts. Processors, graphics, storage, operating systems, determine if server hardware can support newer versions (5.0 and up) of DW Spectrum and myDW.

Use the tables below to determine recorder compatibility with myDW:

Key
ü	Compatible
⚠	Conditional
û	Incompatible

**NOTE: Currently, none of the CaaS Edge Cameras are compatible to connect to the myDW service.

DW Blackjack Servers

Model Series	Part Number	myDW Compatible?	Notes
DW Blackjack CX	DW-BJCXxxT-LX	ü
DW Blackjack DX	DW-BJDX11xT-LX	ü
	DW-DX31xxT	ü
	DW-BJDX31xxT-LX	ü
	DW-BJDX51xxT	ü
	DW-BJDX51xxT-LX	ü
	DW-BJDX71xxT	ü
DW Blackjack MX	DW-BJMXxxT	ü
DW Blackjack P-Rack	DW-BJP1UxxT	⚠	Incompatible: Servers that were shipped with Windows 7 or Ubuntu 14.04/16.04 are not compatible. (Prior to 10/1/2018)
	DW-BJP1UxxT-LX	⚠
	DW-BJP2UxxT	⚠
	DW-BJP2UxxT-LX	⚠	Compatible: Servers that are shipped with Windows 10, Ubuntu 18.04, or newer are compatible. (Shipped from 10/01/2018)
	DW-BJPR2UxxT	⚠
	DW-BJPR2UxxT-LX	⚠
DW Blackjack R-Rack	DW-BJRR2UxxT	ü
	DW-BJRR2UxxTLX	ü
	DW-BJRR2UxxTS	ü
	DW-BJRR2PxxT	ü
	DW-BJRR2PxxTLX	ü
	DW-BJRR2PxxTS	ü
	DW-BJRR2YxxT	ü
	DW-BJRR2YxxTLX	ü
	DW-BJRR2YxxTS	ü
	DW-BJRR2XxxT	ü
	DW-BJRR2XxxTLX	ü
	DW-BJRR2XxxTS	ü
DW Blackjack Tower	DW-BJT71xxT	ü
	DW-BJT71xxTLX	ü
	DW-BJTR715xxT	ü
	DW-BJTR715xxTLX	ü
	DW-BJTR715xxTS	ü
	DW-BJTR716xxT	ü
	DW-BJTR716xxTLX	ü
	DW-BJTR716xxTS	ü
DW Blackjack Client	DW-BJMTC5204T	û	DW Spectrum MediaServer not present
DW Blackjack Client	DW-BJMTC7404T	û	DW Spectrum MediaServer not present

DW Blackjack Ai Servers

Model Series	Part Number	myDW Compatible?	Notes
DW Blackjack Ai	DW-BJAiDXxxT	ü
	DW-BJAiHDX51xxT	ü
	DW-BJAiHDX71xxT	ü
	DW-BJAiMTxxT	ü
	DW-BJAiPxxTR	ü
	DW-BJAiTxxTR	ü
	DW-BJAIRxxT	ü
	DW-BJAI2RxxT	ü
DW Blackjack Ai Appliance	DW-BJAiASL	û	DW Spectrum MediaServer not present
	DW-BJAiARA2	û
	DW-BJAiAR2PA2	û
	DW-BJAiARA4	û
	DW-BJAiAR2PA4	û

[Discontinued] DW Blackjack Models

Model Series	Part Number	myDW Compatible?	Notes
DW Blackjack Tower	DW-BJMT31xxT	ü
	DW-BJMT31xxT-LX	ü
	DW-BJMT51xxT	ü
	DW-BJMT51xxT-LX	ü
	DW-BJMT71xxT	ü
	DW-BJMT71xxTS	ü
	DW-BJST51xxT	ü
	DW-BJST51xxT-LX	ü
DW Blackjack X-Rack	DW-BJX2U	ü
DW Blackjack Bolt	DW-BJBOLTxxT-LX	⚠	Incompatible: Servers that were shipped with Windows 7 or Ubuntu 14.04/16.04 are not compatible. (Prior to 10/1/2018)
DW Blackjack Bolt	DW-BJBOLTxxT-LX	⚠	Compatible: Servers that are shipped with Ubuntu 18.04 are compatible. (Shipped from 10/01/2018)
DW Blackjack Cube	DW-BJCUBExxT	⚠	Incompatible: Servers that were shipped with Windows 7 or Ubuntu 14.04/16.04 are not compatible. (Prior to 10/1/2018)
	DW-BJCUBExxT-LX	⚠
	DW-BJCUBExxT-DL	⚠	Compatible: Servers that are shipped with versions of Windows 10, Ubuntu 18.04, or newer are compatible. (Shipped from 10/01/2018)
DW Blackjack E-Rack	DW-BJE2UxxT	⚠	Incompatible: Servers that were shipped with Windows 7 or Ubuntu 14.04/16.04 are not compatible. (Prior to 10/1/2018)
	DW-BJE2UxxT-LX	⚠
	DW-BJER2UxxT	⚠
	DW-BJER2UxxT-LX	⚠	Compatible: Servers that are shipped with versions of Windows 10, Ubuntu 18.04, or newer are compatible. (Shipped from 10/01/2018)
	DW-BJER3UxxT	⚠
	DW-BJER3UxxT-LX	⚠
	DW-BJER4UxxT	⚠
	DW-BJER4UxxT-LX	⚠
DW Blackjack Blade	DW-BJBLADExxT	û
DW Blackjack Mini	DW-BJMINIxxT	û
DW Blackjack Mini	DW-BJMINIxxTR	û

Embedded Recorder Compatibility

Model Series	Part Number	myDW Compatible?	Notes
COVA	DW-COVA4	ü
	DW-COVA8	ü
	DW-COVA16	ü
VMAX IP G4	DW-VG49xT4P	ü
	DW-VG412xT8P	ü
	DW-VG416xT16P	ü
VMAX A1 G4	DW-VA1G44xT	ü
	DW-VA1G48xT	ü
	DW-VA1G416xT	ü
VMAX A1 Plus	DW-VA1P4xT	ü
	DW-VA1P8xT	ü
	DW-VA1P16xT	ü
VMAX IP Plus	DW-VP9xT4P	⚠	S/N Begins with "FP"
	DW-VP12xT8P	⚠
	DW-VP16xT8P	⚠
VMAX IP	DW-VIP4xT	û
	DW-VIP8	û
	DW-VIP16	û
VMAX A1	DW-VAONE 4	û
	DW-VAONE 8	û
	DW-VAONE 16	û
	DW-VAONE 16-L	û
	DW-VAONE32	û
VMAX 960H Core	DW-VC4	û
	DW-VC8	û
	DW-VC16	û
VMAX Flex	DW-VF4	û
	DW-VF8	û
	DW-VF16	û
VMAX AHD Core	DW-VAC4	û
	DW-VAC8	û
	DW-VAC16	û
VMAX 960H	DW-V960H8	û
VMAX 960H	DW-V960H16	û
VMAX 480	DW-VMAX480 8	û
VMAX 480	DW-VMAX480 16	û
VMAX HD Flex	DW-VFHD	û
VMAX HD	DW-VHD	û
VMAX D1	DW-VMAXD1	û

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