DW Spectrum - Troubleshooting HWID Changes in a Multi NIC Environment
Troubleshooting Hardware ID Changes in a Multi-NIC Environment ----------------------------------- Affected Roles: Administrator, Power Users Related Digital Watchdog VMS Apps: DW Spectrum Last Edit: April 4, 2025 ----------------------------------- HWID in Multi-NIC Environments In Multi-NIC hardware e…
DW Spectrum Collecting Mobile Debug Logs
How to Collect DW Spectrum Mobile Debug Logs? ----------------------------------- Affected Roles: Administrator, Owner Related Digital Watchdog VMS Apps: DW Spectrum IPVMS, DW Spectrum Mobile Last Edit: April 25, 2025 ----------------------------------- Debug Logs When reporting issues encountered on DW…
Troubleshooting PVX16W Video Loss
Troubleshooting DWC-PVX16W Video Loss ----------------------------------- Affected Roles: Administrator, Owner Related Digital Watchdog VMS Apps: DW Spectrum™ IPVMS Complexity: Medium to High Last Edit: August 2, 2024 ----------------------------------- PVX16W Connections The DWC-PVX16W multi-sens…
Adding 3rd Party Cameras with ONVIF Discovery Issues to a VMAX IP Plus
Adding 3rd Party Cameras with ONVIF Discovery Issues to a VMAX® IP Plus ----------------------------------- Affected Roles: Admin, Owner Last Edit: August 13, 2024 ----------------------------------- Third Party Registration Issues While the VMAX IP Plus standalone NVR is considered to support most ONVI…
Troubleshooting a PoE Reset Error on a VMAX IP Plus
Troubleshooting PoE Reset Errors on a VMAX® IP Plus™ ----------------------------------- Affected Roles: Administrator Complexity: Medium Last Edit: August 16, 2024 ----------------------------------- PoE Reset Error If you are encountering an issue where a VMAX ® IP Plus™ is experiencing video loss…
VMAX IP G4 - Recovery Guide
VMAX IP G4 – Recovery Guide ----------------------------------- Affected Roles: Administrator Last Edit: March 13, 2025 ----------------------------------- System Recovery If your system is experiencing system errors, software corruption, or display issues, you can use the Recovery Firmware as a last …
DW Blackjack - Cube Freezing Fix (Ubuntu Linux)
DW Blackjack Cube-LX Freezing Fix ----------------------------------- Affected Roles: Administrator, Owner Related Digital Watchdog VMS Apps: DW Spectrum Software Version: DW Spectrum v4.0 or higher; Ubuntu OS 16.04 Last Edit: July 24, 2020 ----------------------------------- DW Blackjack (Linux) Crash…
Flowchart: Troubleshooting Recording Issues For The VMAX A1 Series
Flowchart: Troubleshooting Recording Errors For the VMAX A1 Series ----------------------------------- Affected Roles: Administrators Complexity: Medium to High Date Created: March 2, 2020 ----------------------------------- Recording Errors The VMAX A1 Series DVR archives and stores camera video t…
Third-Party Analog Camera Issues
Third-Party Analog Camera Issues ----------------------------------- Affected Roles: Administrator Last Edit: January 24, 2025 ----------------------------------- Third-Party Camera Issues Digital Watchdog’s standalone analog recording units are capable of supporting third-party cameras. Most commonly …
Known Issue: NAS Storage Becomes Unavailable and Shows As Invalid Storage (Windows OS)
Known Issue: NAS Storage Becomes Unavailable and Shows As Invalid Storage (Windows OS) ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS Complexity: Medium Software Version: DW Spectrum® IPVMS v4.1 or higher Last Edit: Febr…
