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Known Issue: NAS Storage Becomes Unavailable and Shows As Invalid Storage (Windows OS)

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Known Issue: NAS Storage Becomes Unavailable and Shows As Invalid Storage (Windows OS)

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Affected Roles:  Owner, Administrator

Related Digital Watchdog VMS Apps:  DW Spectrum® IPVMS

Complexity:  Medium

Software Version:  DW Spectrum® IPVMS v4.1 or higher

Last Edit:  February 9, 2021

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Known Issue

When both the computer hosting the DW Spectrum® Server and the Samba NAS have the same workgroup name, the NAS device will show as invalid storage and be unavailable to DW Spectrum® for storage.

The SMB Protocol will specify that there might be conflicts between the Windows host and the Samba shares.

This article will outline how to return the NAS to an available status for DW Spectrum® storage.

Additional Resources:

Resolution:

To make the NAS device available for DW Spectrum® storage:

  1. Launch the DW Spectrum® Client and log in as an Administrator.
  2. In the Device List, right-click on the Server and select Server Settings from the context menu.

  1. Select the Storage Management tab.
  2. Select and remove the invalid NAS device.
  3. Click the Add External Storage button and re-add the NAS device to the Server.  Be sure to include the workgroup information in the Login (user ID) field.
  • Example URL:  \\192.168.0.212\Recording1
  • Example Login:  192.168.0.212\admin (default)
  • Example Password:  admin1234 (default)

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  • 10-Feb-2021
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