11/17/2023 - Technical Bulletin - V-Class & Mx95 Series Camera ONVIF Issue
DW Technical Bulletin To: DW® Customers Date: November 17, 2023 Re: DW MEGApix V-Class/Mx95 Series ONVIF Issue DW MEGApix V-Class / Mx95 Series ONVIF Credentials ----------------------------------- Affected Model Numbers: DWC-VSBD04Bi / DWC-VSBD04Mi / DWC-VSDG04Bi / DWC-VSDG04Mi / DWC-VSTB04Bi / DW…
DW Spectrum - Adjusting Linux Client Display Scale
Adjusting Display Scale for Linux Client ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Last Edit: August 21, 2024 ----------------------------------- Display Monitor Scaling Issue Fix In some circumstances using a High Do…
Windows Upgrade: DW Spectrum Licenses and Credentials Lost
Windows Upgrade: DW Spectrum Licenses and Credentials Lost ----------------------------------- Affected Roles: Administrator, Owner Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS Complexity: Medium Last Edit: May 20, 2022 ----------------------------------- What Causes This Issue? During a…
05/24/2022 - Technical Bulletin - DW Cloud and Microsoft Email Verification
Technical Bulletin To: DW® Customers Date: May 24, 2022 Re: DW Cloud and Microsoft Email Verification Issue DW Cloud and Microsoft Email Verification Affected Model Numbers: DW Spectrum® IPVMS Affected Software Version: DW Cloud™ reliant systems Dear Digital Watchdog Partner, This technical bu…
Troubleshooting a PoE Reset Error on a VMAX IP Plus
Troubleshooting PoE Reset Errors on a VMAX® IP Plus™ ----------------------------------- Affected Roles: Administrator Complexity: Medium Last Edit: August 16, 2024 ----------------------------------- PoE Reset Error If you are encountering an issue where a VMAX ® IP Plus™ is experiencing video loss…
Resolving Corrupted Database Index for DW Spectrum
Resolving Corrupted Database Index for DW Spectrum ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Software Version: DW Spectrum v5.0.0.35746 Last Edit: September 6, 2024 ----------------------------------- Database Index…
Known Issue: Windows 7 Boot Issue (KB4512506)
Fix Windows 7 BlackJack Server Boot Issue after Windows Update(KB4512506) is installed ----------------------------------- Affected Roles: Administrators Complexity: High Software Version: Windows 7 Last Edit: March 6, 2020 ----------------------------------- Download a PDF copy of these instruct…
Why does Spectrum show the warning - Network Issue ?
Network Issue ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Software Version: DW Spectrum Version 5.1 Last Edit: August 23, 2024 What is a Network Issue? Spectrum analyzes RTP packets received at each Server. If Spectru…
