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Showing articles from Troubleshooting tag

Enabling ActiveX For Web Viewer

Enabling ActiveX For Web Viewer ----------------------------------- Affected Roles:  All Users Complexity:   Medium Last Edit:   July 30, 2024 ----------------------------------- Web Viewer When connecting with your DVR through a web browser, users can monitor camera video, review previously recorded foot…

Troubleshooting Recording Errors For A VMAX A1 Plus (5 MP) and A1 G4

Troubleshooting Recording Errors For A VMAX A1 Plus and VMAX A1 G4 ----------------------------------- Affected Roles:  Administrator Related Digital Watchdog VMS Apps:   Pivot CMS, C3CMS, Mobile applications Complexity:   Medium to High Last Edit:   July 30, 2024 ----------------------------------- Recor…

VMAX IP Plus Network Troubleshooting

VMAX IP Plus NVR Network Issues and Troubleshooting ----------------------------------- Affected Roles:  Administrator Related Digital Watchdog VMS Apps:   C3CMS Complexity:   Medium to High Last Edit:   August 19, 2024 ----------------------------------- Troubleshooting VMAX IP Plus Network Issues When …

Recovery Firmware for the VMAX IP Plus

Recovery Firmware for VMAX® IP Plus ----------------------------------- Affected Roles:  Administrator Last Edit:   March 6, 2025 ----------------------------------- System Recovery If  your system is experiencing system errors, software corruption, or display issues, you can use the Recovery Firmware as a…

IP Camera Discoloration Troubleshooting

Video Image Discoloration Troubleshooting ----------------------------------- Affected Roles:  Administrator Complexity:   Medium to High Last Edit:   June 15, 2020 ----------------------------------- Camera Discoloration Extended exposure to direct sunlight, a defective IR filter, or issues with a camera…

Enabling ONVIF On AXIS Cameras

Enabling ONVIF On AXIS Cameras ----------------------------------- Affected Roles:  Owner, Administrator Related Digital Watchdog VMS Apps:   DW Spectrum Complexity:   Low to Medium Last Edit:   August 6, 2024 ----------------------------------- Third Party Additions When ONVIF compliant devices are adde…

DVR Network Troubleshooting

DVR Network Issues and Troubleshooting ----------------------------------- Affected Roles:  Administrator Complexity:   Medium to High Last Edit:   July 29, 2024 ----------------------------------- Troubleshooting Network Issues When connecting to a DVR using a mobile application or from a computer, com…

DW Spectrum - Remote Connection Issues

DW Spectrum – Remote Connection Issues ----------------------------------- Affected Roles:  Owner, Administrator Related Digital Watchdog VMS Apps:   DW Spectrum IPVMS Software Version:   DW Spectrum v3.0 or newer Last Edit:   April 17, 2020 ----------------------------------- No Remote Access In many ca…

ONVIF Camera Discovery and Stream Troubleshooting Guide

ONVIF Device Manager Camera Discovery and Stream Troubleshooting Guide ----------------------------------- Affected Roles: Administrator, Power Users Related Digital Watchdog VMS Apps:  DW Spectrum IPVMS Last Edit:  March 27, 2025 ----------------------------------- ONVIF Camera Issues DW Spectrum Servers…

IP Camera Stream Troubleshooting Guide

IP Camera Troubleshooting Guide ----------------------------------- Affected Roles: Administrator, Power Users Related Digital Watchdog VMS Apps:  DW Spectrum IPVMS Relevant Version: 6.0 Last Edit:  April 2, 2025 ----------------------------------- Camera Connection Issues DW Spectrum Servers and most I…

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