TeamViewer Unattended Access on a DW Blackjack Unit
TeamViewer Unattended Access on a DW Blackjack Server ----------------------------------- Affected Roles: Admin, Owner Last Edit: October 25, 2022 ----------------------------------- DW Support and Remote Assistance When working with the DW Support team, remote access through the TeamViewer remote man…
Maximum DW Spectrum Client Connections
DW Spectrum ® Connection Restrictions ----------------------------------- Affected Roles: Administrator, Owner Related Digital Watchdog VMS Apps: DW Spectrum ® IPVMS Last Edit: October 1, 2024 ----------------------------------- How many users can connect to a DW Spectrum Server? The quantity of co…
Adding Remote Devices To DW Spectrum
Adding Remote Devices To DW Spectrum ----------------------------------- Affected Roles: Administrators Related Digital Watchdog VMS Apps: DW Spectrum Complexity: Medium Last Edit: August 16, 2024 ----------------------------------- Remote Devices In some circumstances, it may be necessary for a d…
01/14/2022 - Technical Bulletin - PathFinder (P2P) Service Changes
Technical Bulletin To: DW® Customers Date: January 17, 2022 Re: PathFinder™ (P2P) Service Changes PathFinder™ (P2P) Service Changes Affected Model Numbers: DW-VP16xT16P, DW-VP12xT8P, DW-VP9xT4P; DW-VA1P16xT, DW-VA1P8xT, DW-VA1P4xT New Firmware Version: VMAX IP Plus v1.4.2.7; VMAX A1 Plus v1.0.1.56…
Connecting To VMAX A1 Plus (5 MP) Using PathFinder (P2P)
Connecting to a VMAX® A1 Plus™ (5 MP) Using Pathfinder™ ----------------------------------- Affected Roles: Administrator, Owner Related Digital Watchdog VMS Apps: DW Mobile Plus (iOS & Android) Complexity: Medium Last Edit: August 14, 2024 ----------------------------------- Pathfinder™ P2P Servic…
Port Forwarding Simplified
Port Forwarding Simplified ----------------------------------- Affected Roles: Administrator Last Edit: July 29, 2024 ----------------------------------- What is Port Forwarding? When using a mobile application to connect with your VMAX® standalone recording unit or with your DW Spectrum® server, you ma…
DW Spectrum - Remote Connection Issues
DW Spectrum – Remote Connection Issues ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Software Version: DW Spectrum v3.0 or newer Last Edit: April 17, 2020 ----------------------------------- No Remote Access In many ca…
DW Spectrum - Required Network Configurations for Remote Connection
Required Network Configurations for DW Spectrum Remote Connection ----------------------------------- Affected Roles: Administrator, Owner Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS Complexity: Medium to High Software Version: DW Spectrum® v3.0 or higher Last Edit: October 6, 2020 ------…
