Motion Recording Troubleshooting (VMAX IP Plus)
Motion Recording Troubleshooting (VMAX® IP Plus) ----------------------------------- Affected Roles: Administrator, Owner Software Version: VMAX® IP Plus v1.3.7.0 or later Last Edit: July 29, 2024 ----------------------------------- Motion Detection When using a motion recording type for the VMAX® IP…
Third-Party Cameras Go Offline After DW Spectrum Update v4.1
Third-Party Cameras Go Offline After DW Spectrum Update v4.1 ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS Complexity: High Software Version: DW Spectrum® IPVMS v4.1 Last Edit: February 1, 2021 ------------------------…
Reporting DW Spectrum Issues
Reporting DW Spectrum® Issues ----------------------------------- Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Last Edit: November 13, 2025 ----------------------------------- DW Spectrum® Issues This article will outline how to report operator issues with DW Spectrum® IPVMS. Supported/Affected…
CMS Software Crashes
CMS Software Crashes ----------------------------------- Affected Roles: Administrator Related Digital Watchdog VMS Apps: Pivot CMS, C3CMS Complexity: Low to Medium Last Edit: July 29, 2024 ----------------------------------- Software Issues When monitoring the camera video of your standalone reco…
Recovery Firmware For The VMAX A1 Plus (5 MP)
Recovery Firmware For The VMAX® A1 Plus (5 MP) ----------------------------------- Affected Roles: Administrator Complexity: Medium Last Edit: July 30, 2024 ----------------------------------- System Recovery In the event of system errors, software corruption, or display issues, recovery firmware fil…
DW Spectrum - Installing Starfield Root Certificate Authority - G2
Installing Starfield Root Certificate Authority – G2 ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Software Version: DW Spectrum v5.0 and newer Last Edit: May 10, 2024 ----------------------------------- Starfield Root …
Troubleshooting Lens Flashing On Analog Cameras
Troubleshooting Lens Flashing On Analog Cameras ----------------------------------- Affected Roles: Administrator, Installer Last Edit: January 24, 2025 ----------------------------------- Lens Flashing In the event that a camera’s video begins to flash or flicker, experience lens flaring, or if power-c…
Known Issue: DW Spectrum Software Crashes Due to libeay32.dll on Windows
Known Issue: DW Spectrum® Software Crashes Due to libeay32.dll on Windows ----------------------------------- Affected Roles: Administrator, Owner Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS Complexity: Medium Last Edit: May 27, 2021 ----------------------------------- DW Spectrum® IPVMS…
Motion Recording Troubleshooting (DW Spectrum)
Motion Recording Troubleshooting (DW Spectrum®) IPVMS ----------------------------------- Affected Roles: Administrator, Owner Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS Complexity: Low Last Edit: September 6, 2024 ----------------------------------- Motion Detection DW Spectrum® utiliz…
Troubleshooting Video Loss For VMAX IP Plus
Troubleshooting Video Loss For VMAX IP Plus ----------------------------------- Affected Roles: Administrator Complexity: Medium to High Software Version: v1.5.5.4 or higher Last Edit: August 16, 2026 ----------------------------------- Video Loss When the video streams experience video loss, dupl…
