Recovery Firmware For The VMAX A1 Plus (5 MP)
Recovery Firmware For The VMAX® A1 Plus (5 MP) ----------------------------------- Affected Roles: Administrator Complexity: Medium Last Edit: July 30, 2024 ----------------------------------- System Recovery In the event of system errors, software corruption, or display issues, recovery firmware fil…
Motion Recording Troubleshooting (DW Spectrum)
Motion Recording Troubleshooting (DW Spectrum®) IPVMS ----------------------------------- Affected Roles: Administrator, Owner Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS Complexity: Low Last Edit: September 6, 2024 ----------------------------------- Motion Detection DW Spectrum® utiliz…
Troubleshooting Video Loss For VMAX IP Plus
Troubleshooting Video Loss For VMAX IP Plus ----------------------------------- Affected Roles: Administrator Complexity: Medium to High Software Version: v1.5.5.4 or higher Last Edit: August 16, 2026 ----------------------------------- Video Loss When the video streams experience video loss, dupl…
DW Spectrum - Why Did My Hardware ID (HWID) Change?
License Problem: Server Not Found ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum Complexity: Medium Last Edit: December 3, 2021 ----------------------------------- Why Does This Problem Happen? While DW Spectrum Licenses can…
DW Spectrum - Server or Client Crash Troubleshooting
DW Spectrum Server or Client Crash Troubleshooting ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Last Edit: April 10, 2023 ----------------------------------- DW Spectrum Software Crashes Users may rarely experience a sys…
Troubleshooting Video Loss For Analog Cameras
Troubleshooting Video Loss For Analog Cameras ----------------------------------- Affected Roles: Administrator Last Edit: January 24, 2025 ----------------------------------- Video Loss Digital Watchdog’s analog cameras and standalone systems requires minimal setup when initially connecting cameras. De…
Using A DW Spectrum Server As A Client
Using A DW Spectrum Server as A Client ----------------------------------- Affected Roles: All Users Related Digital Watchdog VMS Apps: DW Spectrum Complexity: Low Last Edit: August 21, 2024 ----------------------------------- Server As A Client As DW Spectrum is continuously improved, new feature…
Adjusting Day and Night Settings for Analog Star-Light Plus Cameras
Adjusting Day and Night Settings for Analog Star-Light Plus™ Cameras ----------------------------------- Affected Roles: Administrator, Owner Last Edit: January 22, 2025 ----------------------------------- Day & Night Darkness Technology Digital Watchdog’s Star-Light Plus™ technology allows cameras to c…
DW Spectrum - Cloud System is Unreachable or Offline
DW Cloud System is Unreachable or Offline ----------------------------------- Affected Roles: All Users Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Software Version: Version 5.0 and newer Last Edit: August 14, 2023 ----------------------------------- DW Cloud Remote Connection DW Cloud is…
DW Cloud and Licensing Connection Issues 5.0 and Higher
DW Cloud and Licensing Connection Issues 5.0 and Higher ----------------------------------- Affected Roles: Administrator, Owner Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Complexity: Medium Software Version: DW Spectrum IPVMS 5.0 and higher Last Edit: December 9th, 2024 -----------------…
