You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.

Showing articles from Troubleshooting tag

Third-Party Cameras Go Offline After DW Spectrum Update v4.1

Third-Party Cameras Go Offline After DW Spectrum Update v4.1 ----------------------------------- Affected Roles:   Owner, Administrator Related Digital Watchdog VMS Apps:   DW Spectrum® IPVMS Complexity:   High Software Version:   DW Spectrum® IPVMS v4.1 Last Edit:   February 1, 2021 ------------------------…

Resolving Corrupted Database Index for DW Spectrum

Resolving Corrupted Database Index for DW Spectrum ----------------------------------- Affected Roles:   Owner, Administrator Related Digital Watchdog VMS Apps:   DW Spectrum IPVMS Software Version:   DW Spectrum v5.0.0.35746 Last Edit:   September 6, 2024 ----------------------------------- Database Index…

End User Assistance Guide

End User Assistance Guide ----------------------------------- Affected Roles:   End Users Last Edit:   November 13, 2020 ----------------------------------- Technical Support End User Policy As of autumn 2020, Digital Watchdog began offering limited support to end users through the use of knowledge base art…

Reporting DW Spectrum Issues

Reporting DW Spectrum® Issues ----------------------------------- Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Last Edit: November 13, 2025 ----------------------------------- DW Spectrum® Issues This article will outline how to report operator issues with DW Spectrum® IPVMS. Supported/Affected…

Recovery Firmware For The VMAX A1 Plus (5 MP)

Recovery Firmware For The VMAX® A1 Plus (5 MP) ----------------------------------- Affected Roles:  Administrator Complexity:   Medium Last Edit:   July 30, 2024 ----------------------------------- System Recovery In the event of system errors, software corruption, or display issues, recovery firmware fil…

CMS Software Crashes

CMS Software Crashes ----------------------------------- Affected Roles:  Administrator Related Digital Watchdog VMS Apps:   Pivot CMS, C3CMS Complexity:   Low to Medium Last Edit:   July 29, 2024 ----------------------------------- Software Issues When monitoring the camera video of your standalone reco…

Troubleshooting Lens Flashing On Analog Cameras

Troubleshooting Lens Flashing On Analog Cameras ----------------------------------- Affected Roles:  Administrator, Installer Last Edit:   January 24, 2025 ----------------------------------- Lens Flashing In the event that a camera’s video begins to flash or flicker, experience lens flaring, or if power-c…

Known Issue: DW Spectrum Software Crashes Due to libeay32.dll on Windows

Known Issue:  DW Spectrum® Software Crashes Due to libeay32.dll on Windows ----------------------------------- Affected Roles:   Administrator, Owner Related Digital Watchdog VMS Apps:   DW Spectrum® IPVMS Complexity:   Medium Last Edit:   May 27, 2021 ----------------------------------- DW Spectrum® IPVMS…

Motion Recording Troubleshooting (DW Spectrum)

Motion Recording Troubleshooting (DW Spectrum®) IPVMS ----------------------------------- Affected Roles:  Administrator, Owner Related Digital Watchdog VMS Apps:   DW Spectrum® IPVMS Complexity:   Low Last Edit:   September 6, 2024 ----------------------------------- Motion Detection DW Spectrum® utiliz…

DW Spectrum - Installing Starfield Root Certificate Authority - G2

Installing Starfield Root Certificate Authority – G2 ----------------------------------- Affected Roles:   Owner, Administrator Related Digital Watchdog VMS Apps:   DW Spectrum IPVMS Software Version:   DW Spectrum v5.0 and newer Last Edit:   May 10, 2024 ----------------------------------- Starfield Root …

scroll to top icon