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Showing articles from Troubleshooting tag

DW Spectrum - Automatic Startup for DW Spectrum

Automatically Run DW Spectrum Server at System Startup ----------------------------------- Affected Roles:   Owner, Administrator Related Digital Watchdog VMS Apps:   DW Spectrum® IPVMS Last Edit:   August 13, 2024 ----------------------------------- Automatic Startup By default, DW Blackjack Servers are m…

New NAS Installation Troubleshooting

New NAS Installation Troubleshooting ----------------------------------- Affected Roles:   Administrator, Owner Related Digital Watchdog VMS Apps:   DW Spectrum®, DW IP Finder® v4.4.7 Complexity:   Medium to High Software Version:   DW Spectrum® IPVMS v2.6 or higher Last Edit:   August 10, 2020 -------------…

Flowchart: Troubleshooting Recording Issues For DW Spectrum

Flowchart:  Troubleshooting Recording Issues For DW Spectrum ----------------------------------- Affected Roles:  Administrators Related Digital Watchdog VMS Apps:   DW Spectrum Complexity:   Medium to High Last Edit:   March 11, 2020 ----------------------------------- Recording Errors DW Spectrum Ser…

Known Issue: BIOS Recovery Issue For DW Blackjack E-RACK (X9SAE1)

BIOS Recovery Issue for DW Blackjack E-RACK (X9SAE1) ----------------------------------- Affected Roles:   Administrator, Owner Complexity:   Medium to High Last Edit:   April 27, 2021 ----------------------------------- BIOS Error Code “AB” Some SuperMicro X9 boards with E3v1/v2 CPUs have been reported to…

DW Spectrum - Installing Starfield Root Certificate Authority - G2

Installing Starfield Root Certificate Authority – G2 ----------------------------------- Affected Roles:   Owner, Administrator Related Digital Watchdog VMS Apps:   DW Spectrum IPVMS Software Version:   DW Spectrum v5.0 and newer Last Edit:   May 10, 2024 ----------------------------------- Starfield Root …

Resolving Corrupted Database Index for DW Spectrum

Resolving Corrupted Database Index for DW Spectrum ----------------------------------- Affected Roles:   Owner, Administrator Related Digital Watchdog VMS Apps:   DW Spectrum IPVMS Software Version:   DW Spectrum v5.0.0.35746 Last Edit:   September 6, 2024 ----------------------------------- Database Index…

Third-Party Cameras Go Offline After DW Spectrum Update v4.1

Third-Party Cameras Go Offline After DW Spectrum Update v4.1 ----------------------------------- Affected Roles:   Owner, Administrator Related Digital Watchdog VMS Apps:   DW Spectrum® IPVMS Complexity:   High Software Version:   DW Spectrum® IPVMS v4.1 Last Edit:   February 1, 2021 ------------------------…

Recovery Firmware For VMAX 960H & 960HFlex

Recovery Firmware For VMAX® 960H & 960HFlex ----------------------------------- Affected Roles:  Administrator Complexity:   Medium Last Edit:   October 5, 2020 ----------------------------------- System Recovery In the event of system errors, software corruption, or display issues, recovery firmware can …

Reporting DW Spectrum Issues

Reporting DW Spectrum® Issues ----------------------------------- Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Last Edit: November 13, 2025 ----------------------------------- DW Spectrum® Issues This article will outline how to report operator issues with DW Spectrum® IPVMS. Supported/Affected…

Motion Recording Troubleshooting (VMAX IP Plus)

Motion Recording Troubleshooting (VMAX® IP Plus) ----------------------------------- Affected Roles:  Administrator, Owner Software Version:   VMAX® IP Plus v1.3.7.0 or later Last Edit:   July 29, 2024 ----------------------------------- Motion Detection When using a motion recording type for the VMAX® IP…

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