Skip to main content

DW Spectrum - Changing DW Cloud Owners

Updated

Changing the DW Cloud Administrator of an Existing DW Spectrum Server

-----------------------------------

Affected Roles:  Administrator

Related Digital Watchdog VMS Apps:  DW Spectrum Professional

Last Edit:  June 13, 2024

-----------------------------------

 

DW Cloud Administrator Account

The DW Cloud service is a convenient way for administrators and general users alike to connect with their DW Spectrum Server remotely and securely. The DW Cloud account that belongs to the local Administrator user must register their DW Cloud account on the Server before they may begin to invite additional Cloud Users.

However, if the account assigned as the DW Cloud Administrator changes or must update their email address, the Cloud User account that is set for the Administrator can be changed within the DW Cloud Web Portal. Transferring the Administrator account to another registered DW Cloud user can also be performed without the need to invite all DW Cloud users again afterward.

This article will outline how to change the DW Cloud Administrator account on a DW Spectrum Server using the DW Cloud Web Portal.

 

**NOTE:  Be sure to add the replacement DW Cloud account to the Server before beginning this process. The DW Cloud account that will replace the current DW Cloud Administrator must be registered to the DW Spectrum Server to be invited to become the new Administrator user.

 

Changing the Server’s DW Cloud Administrator

To change the DW Cloud account that is registered for the local Administrator user:

  1. Open a web browser and connect with the DW Cloud Web Portal. You can connect using the URL:

https://dwspectrum.digital-watchdog.com

 

  1. Log in to the Administrator user’s DW Cloud account.

Select the DW Spectrum Site that you are changing Administrator for and select the Settings tab.

 

  1. In the Settings menu, click on the “change” hyperlink that appears beside the Administrator.

 

  1. The Transfer Administrator pop-up will display.

Enter the email of the new Administrator then click “Next”.

A warning pop-up will display. Click the Transfer button to confirm. Once the ownership transfer is complete, the old Administrator will be removed from the system.

 

  1. The invited DW Cloud user must then log in to their own DW Cloud account (https://dwspectrum.digital-watchdog.com/) to accept the transfer of ownership.

The changes will take effect immediately upon acceptance.

 

 

 

______________________________________________________________________________

For More Information or Technical Support

DW Technical Support: https://www.digital-watchdog.com/contact-tech-support/

DW Sales: sales@digital-watchdog.com | www.digital-watchdog.com

Rev: 06/25                              Copyright © DW. All rights reserved. Specifications and pricing subject to change without notice.                            

 

Related articles