Digital Watchdog Model SKUs and Warranty
Digital Watchdog Model SKUs and Warranty ----------------------------------- Last Edit: September 20, 2024 ----------------------------------- Digital Watchdog Warranty Digital Watchdog offers limited warranties to cover DW product parts and labor for 2~5 years, depending on the product and the maintenance…
Email Notification Setup for a VMAX DVR (Legacy)
How to Set Up Email Notifications For A VMAX DVR (Legacy) ----------------------------------- Affected Roles: Administrator Complexity: Medium Last Edit: July 30, 2024 ----------------------------------- Email Notifications Standalone VMAX® DVR recording units can be configured to send out email noti…
Digital Watchdog TAA Compliance Statement
Digital Watchdog TAA Compliance Statement ----------------------------------- Affected Roles: Administrator Last Edit: November 14, 2024 ----------------------------------- Digital Watchdog Statement * Digital Watchdog is committed to providing products that are compliant with TAA GSA Schedule contract…
Known Issue: VMAX (Legacy) DVR Date Issue
Known Issue: VMAX (Legacy) DVR Date Issue ----------------------------------- Affected Roles: Administrator Related Digital Watchdog VMS Apps: DW VMAX Mobile Complexity: Low Last Edit: July 30, 2024 ----------------------------------- Known Issue As of January 2021, the VMAX (Legacy) unit began t…
Troubleshooting ActiveX Controls for VMAX Web Viewer
Troubleshooting ActiveX Controls for VMAX Web Viewer ----------------------------------- Affected Roles: Administrator, User Related Digital Watchdog VMS Apps: VMAX® Web Viewer Complexity: Medium Last Edit: August 7, 2024 ActiveX The ActiveX software architecture of Internet Explorer allows users t…
VMAX A1 Plus (5 MP) and A1 G4 - Upgrading DVR Firmware
How To Upgrade Firmware for a VMAX® A1 Plus (5 MP) and VMAX A1 G4 ----------------------------------- Affected Roles: Administrator Complexity: Low to Medium Last Edit: July 30, 2024 ----------------------------------- Firmware Upgrades Firmware is a type of computing software that is used in the man…
DW VMAX Mobile App Setup (960H Models)
DW VMAX Mobile App Setup (960H Models) ----------------------------------- Affected Roles: All Roles Related Digital Watchdog VMS Apps: DW VMAX (iOS & Android) Complexity: Low Last Edit: July 30, 2024 ----------------------------------- DW VMAX Mobile Application The DW VMAX mobile application c…
Password Recovery - Analog DVR
How To Recover the Administrator Password for Analog Standalone Units ------------------------- Affected Roles: Administrator Complexity: Low Last Edit: July 30, 2024 ------------------------- Password Recovery In the event that the System Administrator forgot, does not know, or needs to reset the…
Editing The Administrator Password For VMAX Standalones
Editing The Administrator Password For VMAX Standalones ----------------------------------- Affected Roles: Administrator Complexity: Low Last Edit: July 30, 2024 ----------------------------------- User Management By default, when first setting up the DVR or NVR, the system will only have an Adminis…
Exporting Footage From A VMAX DVR
How to Export Footage From A VMAX DVR ----------------------------------- Affected Roles: Administrator Related Digital Watchdog VMS Apps: Pivot CMS (Windows OS) Complexity: Low to Medium Last Edit: July 30, 2024 ----------------------------------- Video Export The VMAX recorder series is compri…
