DW Spectrum - Service Level Agreement (SLA)
DW Spectrum Service Level Agreement ----------------------------------- Affected Roles: All Users Related Digital Watchdog VMS Apps: DW Spectrum Last Edit: July 18, 2025 ----------------------------------- 1. SLA Definitions 1.1 “Unavailable”/ “Unavailability” means N consecutive error or no-response r…
HIPAA Compliance Recommendations
HIPAA Compliance Recommendations ----------------------------------- Last Edit: February 2, 2024 ----------------------------------- HIPAA Compliance The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that requires the creation of national standards to protect sensitive patien…
Open Source Software Disclosure for VMAX IP Plus
Open-Source Software Disclosure for VMAX IP Plus The VMAX IP Plus standalone NVR includes third-party code that is licensed for use and redistribution under open-source licenses. Below is a list of disclosures and disclaimers in connection with VMAX IP Plus of certain open-source licensed software into its servi…
DW Blackjack - Operating Systems Overview
DW Blackjack Operating Systems Overview ----------------------------------- Affected Roles: All Users Last Edit: July 12, 2024 ----------------------------------- Operating System Management Customers using DW Blackjack products will often ask about upgrading the operating system on their servers. Custo…
Open Source Software Disclosure for myDW and myDW Web Portal
Open-Source Software Disclosure for myDW & myDW Web Portal ----------------------------------- Last Edit: December 13, 2022 ----------------------------------- myDW and myDW Web Portal include third-party code licensed for use and redistribution under open-source licenses. Below is a list of disclosures and…
DW Spectrum - End User License Agreement (EULA)
DW Spectrum IPVMS End User License Agreement ----------------------------------- Affected Roles: All Users Related Digital Watchdog VMS Apps: DW Spectrum Last Edit: July 18, 2025 ----------------------------------- TERMS OF SERVICE IMPORTANT – Please Read Carefully These Terms of Service (this “ Agr…
DW Spectrum FAQs and Security Review
DW Spectrum FAQs and Security Review ----------------------------------- Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Last Edit: September 20, 2024 ----------------------------------- DW Customer Questions When shopping for a security hardware and software provider that works best with your budg…
