DW Spectrum Service Level Agreement ----------------------------------- Affected Roles: All Users Related Digital Watchdog VMS Apps: DW Spectrum Last Edit: July 18, 2025 ----------------------------------- 1. SLA Definitions 1.1 “Unavailable”/ “Unavailability” means N consecutive error or no-response r…
HIPAA Compliance Recommendations ----------------------------------- Last Edit: February 2, 2024 ----------------------------------- HIPAA Compliance The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that requires the creation of national standards to protect sensitive patien…
Open-Source Software Disclosure for VMAX IP Plus The VMAX IP Plus standalone NVR includes third-party code that is licensed for use and redistribution under open-source licenses. Below is a list of disclosures and disclaimers in connection with VMAX IP Plus of certain open-source licensed software into its servi…
DW Blackjack Operating Systems Overview ----------------------------------- Affected Roles: All Users Last Edit: July 12, 2024 ----------------------------------- Operating System Management Customers using DW Blackjack products will often ask about upgrading the operating system on their servers. Custo…
Open-Source Software Disclosure for myDW & myDW Web Portal ----------------------------------- Last Edit: December 13, 2022 ----------------------------------- myDW and myDW Web Portal include third-party code licensed for use and redistribution under open-source licenses. Below is a list of disclosures and…
DW Spectrum IPVMS End User License Agreement ----------------------------------- Affected Roles: All Users Related Digital Watchdog VMS Apps: DW Spectrum Last Edit: July 18, 2025 ----------------------------------- TERMS OF SERVICE IMPORTANT – Please Read Carefully These Terms of Service (this “ Agr…
DW Spectrum FAQs and Security Review ----------------------------------- Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Last Edit: September 20, 2024 ----------------------------------- DW Customer Questions When shopping for a security hardware and software provider that works best with your budg…