Affected Roles: All Users
Related Digital Watchdog VMS Apps: Pivot CMS, Multi-Backup Viewer
Software Version: Pivot CMS v126.96.36.199
Last Edit: April 20, 2020
Upon exporting video from the VMAX IP Plus, footage files are saved in .SSF format. This type of video file may be considered as proprietary and will require the use of a compatible video player to review the footage, such as Digital Watchdog’s Multi-Backup Viewer program (included with Pivot CMS).
The Multi-Backup Viewer allows users to open and view .SSF footage files, also featuring an .AVI export function. This may be beneficial to users that must share backed up video from the VMAX IP Plus, but the recipient of the footage is unable to view the .SSF footage.
This article will outline how to convert .SSF format footage to .AVI format using the Multi-Backup Viewer.
Note: Pivot CMS is compatible with Windows OS only.
If you still need to install Pivot CMS, please read Clean Reinstalling Pivot CMS (Windows).
After exporting footage from the VMAX IP Plus, converting the .SSF file to .AVI will allow the footage to be viewed using more commonly used viewing applications.
To convert .SSF footage to .AVI format, using Multi-Backup Viewer:
Unless otherwise specified, this application is included with the installation of Pivot CMS by default.
Locate and select the folder containing your .SSF footage.
Click the OK button to upload the footage.
Click on the .SSF footage file that you want to use, then click the Pause button on the toolbar. This will enable the use of the .AVI Export Function.
Click on the .AVI Export icon on the toolbar.
Confirm that the AVI Save Time matches the Recording Info. (Time) settings.
You may also enable the optional options for:
Click the OK button to proceed.
Name the file, then press the Save button to convert the footage.
The duration of this process will vary depending on the video quality, length of the footage, and if you chose to include additional export options (include audio, OSD, etc).
The footage should now be saved as an .AVI file in the directory that you selected.
Note: If you do not have a compatible video player that can open .AVI format files, you may use VLC Media Player as a free viewing option.