You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
Toggle navigation
Contact Tech Support
Request RMA
LOGIN
English
español
Welcome to our Support Center
SEARCH
Login to track your existing support requests.
TOP ARTICLES
Digital Watchdog NDAA/TAA Compliance Statement
IP Camera Streaming Troubleshooting Guide
Updating TeamViewer On Ubuntu 16.04
Network Setup For A VMAX A1 Plus
FQDN or Whitelist For DW Spectrum Cloud Access
Connecting to VMAX A1 (2.1 MP) Using Pathfinder
Network Setup For A VMAX A1 (2.1 MP)
Assigning A Static Address To An Individual IP Camera
Enabling ONVIF On Hikvision Cameras
Network Setup For A VMAX DVR
SECTIONS
Browse all
Analog Cameras
(9)
Adjusting Day and Night Settings for Analog Star-Light Plus Cameras
Auto Scan Tour Setup (DWC-PTZ20x)
Changing Analog Camera Resolution From 5 MP to 2.1 MP
Changing Analog Camera Video Signals to CVBS
Blackjack Series
(41)
BIOS Recovery Issue For DW Blackjack E-RACK (X9SAE1)
Blackjack fsck Boot Error (Ubuntu/Linux)
Blackjack MINI Drive Configuration in DW Spectrum IPVMS
Blackjack MINI Limitations
C2P
(12)
Adding C2P Search Engine view to Spectrum
C2P Access Control Integration
C2P Camera Dispatcher and C2P Client User Manual
C2P Install Issues
DW HDSpotModule
(6)
Adding A VMAX A1 Plus (5 MP) To An HDSpotMod
Adding Cameras To An HDSpotMod From Spectrum
Adding Cameras To An HDSpotMod From VMAX A1 (2.1 MP)
Adding Cameras To An HDSpotMod From VMAX IP Plus
DW Spectrum IPVMS
(200)
Accessing DW Spectrum Server Configuration Documentation
Accessing the DW Spectrum Web Client
Activating License Keys
Actuate AI Integration
Encoders/Compressor
(6)
EC-How to factory reset DW-CP04
Password Recovery - ENHD16/EN4K16 Compressor
PTZ Setup For The ENHD16 Compressor
Recovery Firmware For Compressor (CPUHD16)
General
(9)
Digital Watchdog End of Life (EOL) Products List
Digital Watchdog End of Support Life (EOSL) Products List
Digital Watchdog IoT Compliance Statement
Digital Watchdog ONVIF Compliance Statement
IP Cameras
(52)
Adding An Arecont Panoramic Camera to Spectrum (Unstitched)
Adjusting Day and Night Settings for MEGApix Star-Light Plus Cameras
Applying DW Spectrum v4.1 DLL Plugin for MEGApix IVA/IVA+ Cameras (Windows)
Applying DW Spectrum v4.1 SO Plugin for MEGApix IVA/IVA+ Cameras (Ubuntu/Linux)
myDW
(4)
myDW: Signing Up
myDW: Site Management
myDW: System and Health
myDW: System Report
Software Applications
(3)
Ai-RGUS Integration With VMAX
Application Compatibility List
DW Spectrum IPVMS Mobile Compatibility (Android)
Standalone Units
(134)
Adding and Managing Cameras for a VMAX IP Plus
Adding and Removing Sites in Pivot CMS
Adding An ENHD16 Compressor To VMAX IP Plus
Adding A Site to C3 CMS
Technical Bulletins
(61)
01/17/2021 - Patch Notes - DW Spectrum IPVMS v4.1.0.32403 Software Patch
01/22/2021 - Release Notes - C3 CMS v1.1.4.73 Software Update
01/25/2021 - New Product Announcement - DW Launches New Blackjack Tower Server with 360Mbps Throughput
02/15/2021 - New Product Announcement - VMAX IP Plus NVR 3rd Generation Update
Webinars
(46)
Customer Webinar Recording: 4K Resolution over Coax Recorders and Cameras (8/28/20)
Customer Webinar Recording: Analog to IP Encoders and DW Spectrum IPVMS (6/26/20)
Customer Webinar Recording: Best Results from VMAX A1 Plus DVRs and Star-Light Plus HDoC Color in Near-Total Darkness Cameras (6/12/20)
Customer Webinar Recording: Blackjack Server System Configuration (6/25/20)
