You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
Toggle navigation
Contact Tech Support
Request RMA
LOGIN
Welcome to our Support Center
SEARCH
Login to track your existing support requests.
TOP ARTICLES
Digital Watchdog NDAA/TAA Compliance Statement
Updating TeamViewer On Ubuntu 16.04
IP Camera Streaming Troubleshooting Guide
Network Setup For A VMAX A1 Plus
FQDN or Whitelist For DW Spectrum Cloud Access
Upgrading Ubuntu 14.04 LTS to Ubuntu 16.04 LTS on BlackJack NVR
Connecting to VMAX A1 (2.1 MP) Using Pathfinder
Assigning A Static Address To An Individual IP Camera
VMAX IP Plus Network Troubleshooting
Network Setup For A VMAX DVR
SECTIONS
Browse all
Analog Cameras
(9)
Auto Scan Tour Setup (DWC-PTZ20x)
Changing Analog Cameras From 5 MP to 2.1 MP
Changing Analog Camera Video Signals
Flowchart: Troubleshooting PTZ20x Controls
Blackjack Series
(25)
Blackjack fsck Boot Error (Ubuntu/Linux)
Camera Network Setup (Ubuntu/Linux)
Camera Network Setup (Windows)
Configuring Antivirus Exclusions for DW Spectrum IPVMS
C2P
(12)
Adding C2P Search Engine view to Spectrum
C2P Access Control Integration
C2P Camera Dispatcher and C2P Client User Manual
C2P Install Issues
DW HDSpotModule
(6)
Adding A VMAX A1 Plus (5 MP) To An HDSpotMod
Adding Cameras To An HDSpotMod From Spectrum
Adding Cameras To An HDSpotMod From VMAX A1 (2.1 MP)
Adding Cameras To An HDSpotMod From VMAX IP Plus
DW Spectrum IPVMS
(184)
Accessing DW Spectrum Server Configuration Documentation
Accessing the DW Spectrum Web Client
Activating License Keys
Actuate AI Integration
Encoders/Compressor
(5)
EC-How to factory reset DW-CP04
Password Recovery - ENHD16/EN4K16 Compressor
PTZ Setup For The ENHD16 Compressor
Recovery Firmware For Compressor (CPUHD16)
General
(3)
Digital Watchdog IoT Compliance Statement
Digital Watchdog ONVIF Compliance Statement
End User Assistance Guide
IP Cameras
(22)
Adding An Arecont Panoramic Camera to Spectrum (Unstitched)
Assigning A Static Address To An Individual IP Camera
Assigning Passwords To MEGApix Cameras
Digital Watchdog NDAA/TAA Compliance Statement
myDW
(4)
myDW: Signing Up
myDW: Site Management
myDW: System and Health
myDW: System Report
Software Applications
(3)
Ai-RGUS Integration With VMAX
Application Compatibility List
DW Spectrum IPVMS Mobile Compatibility
Standalone Units
(121)
Adding and Managing Cameras for a VMAX IP Plus
Adding and Removing Sites in Pivot CMS
Adding An ENHD16 Compressor To VMAX IP Plus
Adding A Site to C3 CMS
Technical Bulletins
(36)
03/04/2020 - New Product Announcement - DW Adds New MEGApix Color in Near-Total Darkness Low-Profile Vandal Ball IP Cameras
03/09/2020 - New Product Announcement - DW Adds 4K 30fps MEGApix Color in Near-Total Darkness IP Camera
04/30/2020 - Technical Bulletin - MEGApix 5MP Firmware Update vA6.2.1_20200424
05/18/2020 - Technical Bulletin - MEGApix 2.1MP/1080p Firmware Update vA7.2.1_20200421
Webinars
(44)
Customer Webinar Recording: 4K Resolution over Coax Recorders and Cameras (8/28/20)
Customer Webinar Recording: Analog to IP Encoders and DW Spectrum IPVMS (6/26/20)
Customer Webinar Recording: Best Results from VMAX A1 Plus DVRs and Star-Light Plus HDoC Color in Near-Total Darkness Cameras (6/12/20)
Customer Webinar Recording: Blackjack Server System Configuration (6/25/20)
