You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
Toggle navigation
Contact Tech Support
Request RMA
LOGIN
English
français
한국어
日本語
español
Welcome to our Support Center
SEARCH
Login to track your existing support requests.
TOP ARTICLES
Digital Watchdog NDAA Compliance Statement
IP Camera Streaming Troubleshooting Guide
Enabling ONVIF On Hikvision Cameras
Network Setup For A VMAX A1 Plus (5 MP)
FQDN or Whitelist For DW Spectrum Cloud Access
Disabling Illegal Login Lock On Hikvision Cameras
Converting .SSF to .AVI Using BackupViewer
Password Recovery - DW Blackjack/Spectrum
Network Setup For A VMAX A1 (2.1 MP)
ONVIF Camera Discovery and Stream Troubleshooting Guide
SECTIONS
Browse all
Blackjack Series
(50)
Blackjack fsck Boot Error (Ubuntu/Linux)
Blackjack MINI Drive Configuration in DW Spectrum IPVMS
Blackjack MINI Explained
Configuring Antivirus Exclusions for DW Spectrum IPVMS
C2P
(13)
Adding C2P Search Engine view to Spectrum
C2P Access Control Integration
C2P Camera Dispatcher and C2P Client User Manual
C2P in DW Spectrum IPVMS Overview
DW Cameras
(66)
Adding An Arecont Panoramic Camera to Spectrum (Unstitched)
Adjusting Day and Night Settings for Analog Star-Light Plus Cameras
Adjusting Day and Night Settings for MEGApix Star-Light Plus Cameras
Applying DW Spectrum v4.1 DLL Plugin for MEGApix IVA/IVA+ Cameras (Windows)
DW HDSpotModule
(8)
10/07/2021 - Technical Bulletin - DW Spot Monitoring Module 3rd Generation Update
Adding A VMAX A1 Plus (5 MP) To An HDSpotMod
Adding Cameras To An HDSpotMod From Spectrum
Adding Cameras To An HDSpotMod From VMAX A1 (2.1 MP)
DW Spectrum IPVMS
(225)
Accessing DW Spectrum Server Configuration Documentation
Accessing the DW Spectrum Web Client
Activating License Keys
Actuate AI Integration
Encoders/Compressor
(6)
EC-How to factory reset DW-CP04
Password Recovery - ENHD16/EN4K16 Compressor
PTZ Setup For The ENHD16 Compressor
Recovery Firmware for Compressor (CPUHD16)
General
(16)
Digital Watchdog End of Life (EOL) Products List
Digital Watchdog End of Support Life (EOSL) Products List
Digital Watchdog IoT Compliance Statement
Digital Watchdog Model SKUs and Warranty
myDW
(4)
myDW: Signing Up
myDW: Site Management
myDW: System and Health
myDW: System Report
Software Applications
(34)
Adding and Removing Sites in Pivot CMS
Adding a Site to C3 CMS
Adding A Site To DW ACS For Macintosh
Adding A Site To DW Mobile
Standalone Units
(112)
Adding 3rd Party Cameras with ONVIF Discovery Issues to a VMAX IP Plus
Adding and Managing Cameras for a VMAX IP Plus
Adding an ENHD16 Compressor to a VMAX IP Plus with RTSP
Adding cameras through NVRs web client
Technical Bulletins
(119)
01/02/2022 - Release Notes - C3 CMS Software Update v1.1.4.77
01/14/2022 - Technical Bulletin - PathFinder (P2P) Service Changes
01/17/2021 - Patch Notes - DW Spectrum IPVMS Software Patch v4.1.0.32403
01/17/2022 - Release Notes - VMAX A1 Plus DVR Firmware Update v1.0.1.56
