Adding Remote Access to DW Spectrum Professional

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Affected Roles: Administrator, Power Users

Related DW Software: DW Spectrum Professional

Software Version: DW Spectrum Server 6.1, DW Spectrum Client 6.1

Last Edit: March 20, 2026

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Remote Access Tool in Version 6.1

DW Spectrum Professional version 6.1 added a Remote Access Tool feature that enables support technicians to access DW Spectrum Servers remotely if they have the necessary user permission level. This feature must be enabled through the DW Spectrum Client, and a specific file must be created.

This article will outline how to activate the Remote Access Tool feature and configure settings to allow different access methods.

NOTE: Users that utilize Digest Authentication will not be able to use the Remote Access Tool.

Remote Access Setup

Launch the DW Spectrum Client and open the Site Administration > Security menu.

You can activate/deactivate the Remote Access Tool feature using the toggle slider.

NOTE: Administrator users have access by default. Power Users can be given access if needed but are not enabled by default.

From the DW Blackjack Server’s desktop, launch the Remote Access application.

A tool has been provided for the file’s creation and installation with DW Blackjack Servers that were purchased with DW Spectrum 6.1 installed. For Sites that have upgraded to 6.1 and lack the setup tool, you can download the necessary file here:

Windows OS – port forwarding gen 2.exe
Ubuntu OS – port_forwarding_gen_2.sh

In the Remote Access setup, enter the name of the remote access method desired. The use of a third party remote access application will be needed to connect through DW Spectrum’s Remote Access Tool feature.

Enter the default port number for the associated remote access method.

Remote Access Name	Port Number	Account	Password
SSH	22	SSH account or OS account	SSH password or OS password
RDP	3389	RDP account or OS account	RDP password or OS password
VNC	5900	Some VNC servers do not need an account name	VNC password
GoTo Meeting	443	GoTo Meeting ID number	GoTo Meeting password
TeamViewer	Any number	TeamViewer ID number	TeamViewer server password

Enter the name of the local user account of the server (e.g., dwuser).

Enter the password of the local user account of the server (e.g., Dwspectrum).

If an additional remote access method is necessary, enter Y to repeat this process from Step 2. When finished and your remote access methods have been added, enter N.

The setup tool will automatically close when finished and the DW Spectrum Media Server will restart.

Open the Server Settings to verify that all remote access methods appear correctly.

NOTE: Port numbers will appear differently in the Remote Access section of the Server Settings menu. This is normal.