Adding Remote Access to DW Spectrum Professional
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Affected Roles: Administrator, Power Users
Related DW Software: DW Spectrum Professional
Software Version: DW Spectrum Server 6.1, DW Spectrum Client 6.1
Last Edit: March 20, 2026
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Remote Access Tool in Version 6.1
DW Spectrum Professional version 6.1 added a Remote Access Tool feature that enables support technicians to access DW Spectrum Servers remotely if they have the necessary user permission level. This feature must be enabled through the DW Spectrum Client, and a specific file must be created.
This article will outline how to activate the Remote Access Tool feature and configure settings to allow different access methods.
NOTE: Users that utilize Digest Authentication will not be able to use the Remote Access Tool.
Remote Access Setup
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Launch the DW Spectrum Client and open the Site Administration > Security menu.
You can activate/deactivate the Remote Access Tool feature using the toggle slider.
NOTE: Administrator users have access by default. Power Users can be given access if needed but are not enabled by default.
- From the DW Blackjack Server’s desktop, launch the Remote Access application.
A tool has been provided for the file’s creation and installation with DW Blackjack Servers that were purchased with DW Spectrum 6.1 installed. For Sites that have upgraded to 6.1 and lack the setup tool, you can download the necessary file here:
- Windows OS – port forwarding gen 2.exe
- Ubuntu OS – port_forwarding_gen_2.sh
- In the Remote Access setup, enter the name of the remote access method desired. The use of a third party remote access application will be needed to connect through DW Spectrum’s Remote Access Tool feature.
- Enter the default port number for the associated remote access method.
| Remote Access Name | Port Number | Account | Password |
| SSH | 22 | SSH account or OS account | SSH password or OS password |
| RDP | 3389 | RDP account or OS account | RDP password or OS password |
| VNC | 5900 | Some VNC servers do not need an account name | VNC password |
| GoTo Meeting | 443 | GoTo Meeting ID number | GoTo Meeting password |
| TeamViewer | Any number | TeamViewer ID number | TeamViewer server password |
- Enter the name of the local user account of the server (e.g., dwuser).
- Enter the password of the local user account of the server (e.g., Dwspectrum).
- If an additional remote access method is necessary, enter Y to repeat this process from Step 2. When finished and your remote access methods have been added, enter N.
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The setup tool will automatically close when finished and the DW Spectrum Media Server will restart.
Open the Server Settings to verify that all remote access methods appear correctly.
NOTE: Port numbers will appear differently in the Remote Access section of the Server Settings menu. This is normal.
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