Resolving SMB NAS Access for File Explorer

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Affected Roles: Owner, Administrator

Last Edit: March 30, 2023

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File Explorer Access to DW Blackjack NAS

The DW Blackjack NAS utilizes the SAMBA networking protocol to provide file services for various Microsoft Windows clients. As so, the Blackjack NAS can typically be accessed directly using the Windows File Explorer application.

However, it has been found that in some circumstances the Blackjack NAS cannot be accessed normally. This may be indicative that there is a lack of permissions or that the file directory cannot be located by the system, despite being accessible to a DW Spectrum server computer. This issue is most experienced following a major Windows update.

This article will outline a potential solution to recover access in this situation.

Supported/Affected Devices:

DW Blackjack Servers (Windows OS)
DW Blackjack NAS Series
- DW-BJ16NASxTR
- DW-BJ8NASxTR [Discontinued]
- DW-BJNASxT
- DW-BJNASxTR

Allowing Insecure Guest Authentication

To set parameters for guest authentication to a DW Blackjack NAS:

From the Windows desktop, press the Windows W+ R keys to open the Run application, then enter “regedit” to open the Registry Editor application. Alternatively, you can search for “Registry Editor”.