New Product Announcement Date: February 17, 2021 DW Blackjack® Rack Server Digital Watchdog® Offers Market Certified High-Capacity Blackjack® Rack Server The UL-listed and NDAA/TAA compliant rackmount server offers a full 5-year warranty and next business day onsite hardware repairs. Digital Watchdog® (DW) t…
DW Spectrum – Technical Note – Resolving Camera Video Loss for a Cisco Meraki Setup ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Last Edit: December 9, 2022 ----------------------------------- Cisco Meraki & Network Equip…
Technical Bulletin To: DW® Customers Date: June 9, 2022 Re: DW Spectrum IPVMS v3.2 End of Support DW Spectrum® IPVMS v3.2 End of Support Statement Affected DW Product: DW Spectrum IPVMS (v3.2) desktop software Supported Software Version: DW Spectrum IPVMS v4.0 and newer Outdated Software Version:…
New Product Announcement Date: January 25, 2021 DW® Blackjack® Tower™ Server DW® Launches New Blackjack® Tower™ Server with 360Mbps Throughput The versatile NDAA/TAA compliant server comes preloaded with DW Spectrum ® IPVMS and includes four recording licenses. Digital Watchdog® (DW®), the industry leader i…
How to Enable Plain-Text Emails for DW Spectrum® IPVMS ----------------------------------- Affected Roles: Administrator, Owner Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS Complexity: Medium Software Version: v4.1.31401 or newer Last Edit: July 21, 2021 -----------------------------------…
Changing User Session Time Limit ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Last Edit: February 24, 2023 ----------------------------------- User Session Time Limit Does your DW Spectrum Client keep getting automatical…
How to Preserve Data From Any Powered-by-DW Spectrum Product ----------------------------------- Affected Roles: Owner, Administrator Related Digital Watchdog VMS Apps: DW Spectrum IPVMS Last Edit: May 22, 2023 ----------------------------------- This article walks you through how to preserve and back…
DW Blackjack® Rack™ Support Guide ----------------------------------- Affected Roles: Owner, Installer Last Edit: March 1, 2021 ----------------------------------- Reporting DW Blackjack® Rack™ Issues This article will outline guidelines regarding the reporting of product issues and the support process …
DW Blackjack® Battery Backup Recommendations ----------------------------------- Affected Roles: Administrator, Owner Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS Complexity: Low Last Edit: December 15, 2020 ----------------------------------- UPS Battery Backups When installing a DW Blac…
Locating DW Blackjack® Rack™ Serial Information ----------------------------------- Affected Roles: Administrator, Owner Complexity: Low Last Edit: May 21, 2021 ----------------------------------- Model Number and Serial Number When purchasing a DW Blackjack® Rack™ Server, the DW Spectrum® IPVMS reco…