The Event Log record all events that have occurred within the DW Spectrum system. This log documents every activity across servers and connected cameras, compiling a thorough event history. When issues arise with cameras or general system functionality, the Event Log serves as an invaluable diagnostic tool. To view the log, proceed with one of the following steps:

 

To View Event Log: 

 

1. Launch DW Spectrum and log in as the System Owner or as an Administrator.

2. To view events on a specific camera:

   • Right-click on the camera and select Check Camera Issues.

3. To view all events, press (Ctrl + L)  or  open the Main Menu ( ≡ ) and select System Administration 

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4. Under the General tab, locate the System Settings section and then click on Event Log.

 

 

 

 

Event Log Header Menu: 

 

1. Start date and End date – Select a day in each of these calendar fields to show only events that occurred during a particular time period. Default display is the current day. Dates are shown in dd/mm/yyyy format.

2. Event type – From the pulldown menu, select an event category (Any Event, Any Device Issue, Any Server Issue, Analytics Event, Generic Event), or specific type of event within those categories.

3. Device type – Display events occurring on a particular device only (applies to Motion, Input and Device Issues).

4. Action – Display only the events caused by a particular action.

5. Click the Clear Filter button to remove all filter conditions. Click the Refresh button to apply additional filter criteria to list that is already filtered.

 

 

 

 

 

 

 

To Sort the Event Log: 

 

Events are displayed in the following columns. You can click on any column header to sort the log in ascending or descending order:

 

 

 

1. Date/Time – Date and time the event occurred.

2. Event – The type of event.

3. Source – The resource that initiates the event: device (motion detection, input signal, etc) or server (storage issue, server failure, etc).

4. Action – The action that is performed when the event occurs.

5. Target – The Users or Devices that are recipient of the action.

6. Description – Any additional information. For motion detection events, the description includes a hyperlink that will open the device in a new layout and start playback of the event.

 

 

 

 

To Export Event Logs: 

1. Select desired rows.

2. Right Click on the screen to open the context menu and choose Select All.

3. Choose Export Selection to File.

4. Enter a file name and choose the file type:

   • .html

   • .csv

5. Save the file.

 

 

 

 

 

 

 

For More Information or Technical Support

DW Technical Support:  866.446.3595 (option 4)

https://www.digital-watchdog.com/contact-tech-support/

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DW Sales:  866.446.3595                   [email protected]        www.digital-watchdog.com