Locating the DW Cloud™ System ID
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Affected Roles: Owner, Administrator
Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS
Software Version: DW Spectrum v3.2 or newer
Last Edit: August 20, 2024
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Using Cloud Proxy
There may be circumstances when you are unable to use the desktop client to view footage using the DW Spectrum desktop client. If necessary, there is an alternate method to connect with a system through a proxy cloud connection using a web browser.
This article will outline how to connect with a system and where to find the system’s DW Cloud ID through the DW Spectrum Web Portal.
**NOTE: The Server must be connected to DW Cloud to use this method. To learn how to assign your Server to your DW Cloud Account, please read DW Cloud Setup.
Supported/Affected Devices
- DW Blackjack® Series
Locating DW Cloud System ID
The Cloud System ID is a unique identifier (alphanumeric) that is generated for a System at the time that it is initially connected to DW Cloud. It is used for identifying resources and follows a standard format described in RFC 4122.
To locate the Cloud System ID:
- Open a web browser and navigate to the DW Spectrum Web Portal.
- Click the “Log In” button and enter the Email and Password that are assigned to the DW Cloud account, then click the Log In button.
[optional] Enable the “Remember me” setting to have the browser retain the login information whenever it reconnects with the web portal.
- After logging in, the System Tiles of connected DW Spectrum systems will display, each representing a System that the DW Cloud account is attached to.
Click on the System tile that you want to obtain the Cloud System ID from.
**NOTE: Do not click on the “Open in DW Spectrum” button. This will prompt the DW Spectrum Client to launch on the computer instead of using the web portal.
- After connecting to the system through the web portal, the Cloud System ID can now be found appended at the end of the URL in the web browser.
Example Cloud System ID: 1750d3ef-f2c5-4cf1-acef-255dc3b2197
For More Information or Technical Support
DW Technical Support: 866.446.3595 (option 4)
https://www.digital-watchdog.com/contact-tech-support/
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DW Sales: 866.446.3595 [email protected] www.digital-watchdog.com
