DW Spectrum® Push Notifications

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Affected Roles:  Administrator, Owner

Related Digital Watchdog VMS Apps:  DW Spectrum® IPVMS, DW Spectrum® Mobile

Complexity:  Low

Software Version:  DW Spectrum® v4.1.0.31401

Last Edit:  April 14, 2022

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Push Notifications

DW Spectrum® Servers can be set up to send mobile notifications to the DW Spectrum® Mobile application (iOS & Android) when preconfigured Events are triggered within the system.

This article will outline how to enable Push Notifications by creating a custom Event Rule in the DW Spectrum® Client.

 

**NOTE:  For DW Spectrum® Servers that are shielded behind a Firewall or SonicWall, port forwarding may be required for external network communication to be successful. Please contact your IT representative or ISP agent for assistance with port forwarding. DW Support does not offer router support.

**NOTE:  It is recommended that users log into their DW Cloud™ accounts in the DW Spectrum® Mobile application to receive push notifications. Please ensure that the Push Notifications setting is turned ON within the DW Spectrum Mobile application (top menu > Settings) and allow the application to show notifications within the mobile device itself.

 

Supported/Affected Devices:

• DW Blackjack® Servers

 

Creating An Event Rule For Mobile Notification

To set up an Event Rule push notifications for a camera:

1. Log in to the DW Spectrum® Client as the Owner or as a user with Administrator privileges and connect with the Server.
   • Default ID:  admin
   • Default Password:  admin12345

 

2. From the Resource Panel, right-click on a camera and select Camera Rules from the context menu.

 

**NOTE:  The Event Rules menu can also be opened through the System Administrator menu.

 

 

3. The Event Rules window will display.  Click the Add button to create a new rule.

 

4. To create a new rule, configure the following:
   • When – select the event type that will trigger the event rule to commit the designated Action from the drop-down menu
   • At – select the camera(s) from the drop-down menu to which this even rule will be assigned
   • Schedule – highlight the timeframe to which this even rule will be active
   • Do – select Send mobile notification from the drop-down menu
   • Interval of Action – set how frequently the push notification will be permitted to send
   • To – select the user profiles that will receive the push notifications
   • Custom notification content – (optional) enter custom text that will display on the mobile device with the push notification

 

5. After configuring the Event Rule settings, click the Apply button to save the rule.  Click the OK button to close the Event Rules window.

Push notifications will now be sent to the specified users.