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02/15/2021 - New Product Announcement - VMAX IP Plus NVR 3rd Generation Update

https://hf-files-oregon.s3-us-west-2.amazonaws.com/hdpdigitalwatchdog_kb_attachments/2019/09-24/4763eb2b-7c2d-49d6-bfc0-47620cc0f150/image.png                                                                         DW Technical Bulletin

To:  DW® Internal

Date:  February 15, 2021

Re:  VMAX® IP Plus 3rd Generation Hardware Identification

VMAX® IP Plus NVR 3rd Generation Update

Affected Model Numbers:  DW-VP9-4P, DW-VP12-8P, DW-VP16-8P, DW-VP16-16P

New Firmware Version:  DW-VP09 vx.x.x.x, DW-VP12 vx.x.x.x, DW-VP16 vx.x.x.x


Starting in February 2021, DW will be rolling out a new generation of hardware for VMAX® IP Plus NVRs with support for camera resolutions up to 4K.  The new 3rd generation hardware can be distinguished from previous 1st and 2nd generation models by the first letters in the serial numbers, firmware filename, and the physical appearance of the front and rear panel.

Please refer to the table below for more information on how to tell if an NVR is 1st, 2nd, or 3rd generation.


How to tell what generation NVR you have based on the S/N and firmware file name:

Model

S/N

Firmware Filename

1st gen

2nd gen

3rd gen

1st gen

2nd gen

3rd gen

DW-VP9-4P

VP****

NPK09****

FPK09-

HN-6209_dw_v1.xxx

HN-6509_DW_v1.x.x.x

DW-VP09 vx.x.x.x

DW-VP12-8P

VP****

NPK12****

FPK12-

HN-6212_dw_v1.xxx

HN6512_DW_v1.x.x.x

DW-VP12 vx.x.x.x

DW-VP16-8P

VP****

N/A

N/A

HN-6216_dw_v1.xxx

N/A

N/A

DW-VP16-16P

VP****

NPE16****

FPE16-

HN-6316_dw_v1.xxx

HN-6616_DW_v1.x.x.x

DW-VP16 vx.x.x.x

How to tell what generation NVR you have based on the hardware:

The new generation NVRs include a few changes to the hardware’s front and rear panels.  See comparison images below:

For More Information or Technical Support

DW Technical Support:

Toll-free:  866.446.3595

digital-watchdog.com/contact-tech-support/

__________________________________________________________________________________

866.446.3595              sales@dwcc.tv         www.digital-watchdog.com

Rev: 04/21                              Copyright © DW. All rights reserved. Specifications and pricing subject to change without notice.