DW Technical Bulletin
To: DW® Internal
Date: February 15, 2021
Re: VMAX® IP Plus 3rd Generation Hardware Identification
VMAX® IP Plus NVR 3rd Generation Hardware Update
Affected Model Numbers: DW-VP9-4P, DW-VP12-8P, DW-VP16-16P
New Firmware Version: DW-VP09 vx.x.x.x, DW-VP12 vx.x.x.x, DW-VP16 vx.x.x.x
Starting in February 2021, DW will be rolling out a new generation of hardware for VMAX® IP Plus NVRs with support for camera resolutions up to 4K. The new 3rd generation hardware can be distinguished from previous 1st and 2nd generation models by the first letters in the serial numbers, firmware filename, and the physical appearance of the front and rear panel.
Please refer to the table below for more information on how to tell if an NVR is 1st, 2nd, or 3rd generation.
How to tell what generation NVR you have based on the S/N and firmware file name:
|
Model |
S/N |
Firmware Filename |
||||
|
1st gen |
2nd gen |
3rd gen |
1st gen |
2nd gen |
3rd gen |
|
|
DW-VP9-4P |
VP**** |
NPK09**** |
FPK09- |
HN-6209_dw_v1.xxx |
HN-6509_DW_v1.x.x.x |
DW-VP09 vx.x.x.x |
|
DW-VP12-8P |
VP**** |
NPK12**** |
FPK12- |
HN-6212_dw_v1.xxx |
HN6512_DW_v1.x.x.x |
DW-VP12 vx.x.x.x |
|
DW-VP16-8P |
VP**** |
N/A |
N/A |
HN-6216_dw_v1.xxx |
N/A |
N/A |
|
DW-VP16-16P |
VP**** |
NPE16**** |
FPE16- |
HN-6316_dw_v1.xxx |
HN-6616_DW_v1.x.x.x |
DW-VP16 vx.x.x.x |
How to tell what generation NVR you have based on the hardware:
The new generation NVRs include a few changes to the hardware’s front and rear panels. See comparison images below:
For More Information or Technical Support
DW Technical Support:
Toll-free: 866.446.3595
digital-watchdog.com/contact-tech-support/
__________________________________________________________________________________
866.446.3595 [email protected] www.digital-watchdog.com
Rev: 04/21 Copyright © DW. All rights reserved. Specifications and pricing subject to change without notice.
