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Exporting Footage From A VMAX IP Plus

Exporting Footage From A VMAX® IP Plus


Affected Roles:  Administrator

Complexity:  Low

Last Edit:  December 8, 2020


Video Export

The VMAX® IP Plus records and stores video within its internal hard drive. On the occasion where a user may desire to export or “backup” a period of footage, the VMAX® IP Plus supports a function where users may create a footage backup file directly at the unit and save it to a USB flash drive.

This article will outline how to create a footage backup file directly from the VMAX® IP Plus using a USB flash drive.

Note:  The USB flash drive should be formatted to FAT32 format, is recommended to have a storage capacity no greater than 32 GB, and should not have any files saved at the time of export.  Use of a Kingston or SanDisk brand USB has been known to experience issues when exporting footage.

Supported/Affected Devices:

  • VMAX® IP Plus Series

How to Export Footage

Exporting footage is a multi-step process and will require connecting a USB flash drive, USB powered mouse, and a display monitor to the unit.

To create a video export file directly from the NVR:

  1. Connect a display monitor and USB powered mouse to the VMAX® IP Plus.  This peripheral hardware will allow you to view and navigate the NVR’s user interface.

Insert a USB flash drive into a free USB port.  There is one USB port on the front panel and one USB port at the rear panel.

  1. Using the connected mouse, log in to the system as the Administrator or as a User that has Export permission (configured by the Administrator).

Note:  The default login for the unit is “admin/admin”.  If you have customized the login and have forgotten or do not know the password for the unit, you must submit a Password Reset Form for information in resetting the login.  For more information, please read Password Recovery – VMAX IP Plus.

  1. After logging in, right-click in the viewing area with the mouse and select “Search”.

Select your preferred method and locate the footage that you wish to back up.  Make sure that you can view the video playback at the NVR.  If the target video cannot be viewed, then the video export may experience issues.

  1. After locating the target footage and confirming that you can view the playback directly at the NVR through the Playback mode, right-click within the viewing area and select “Export”.

The Export menu will display.  Configure the following:

    • Camera – select which video channels that will be included in the video backup.  Select the “All” option to include all camera channels.
    • From/To – specify the starting point and ending point by selecting the date and time of the target footage.

  1. Ensure that the USB flash drive is connected and perform the following:
  • Device - click the “Scan” button.  The NVR will attempt to recognize the connected USB flash drive.
  • File Size – click the “Estimate” button.  The NVR will calculate the expected size of the backup file.  Enable the “Add Viewer” option to include backup player to the backup file.  The backup player allows the viewing of the .SSF format footage from a computer without the need for installing additional software.
  • Password – [optional] if you would like to password protect the backup file, enable the “Use” option and click in the Password field to create a password.  Anyone that would like to open the .SSF format file from a computer will be required to enter the password.

  1. Once the above settings have been configured, click the “Start” button at the bottom of the window to begin the backup process. 

Use the Progress bar at the bottom of the window to monitor the process.  Once the backup process has been completed, you may close the menu and remove the USB flash drive.

Note:  Backup files from the VMAX® IP Plus will be in .SSF format.  To view the footage within the backup file, users can use the “MultiBackupPlayer.exe” file that is included when enabling the “Add Viewer” option.  Alternatively, users may install and use the C3™ CMS software if the backup player was not included.

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  • 08-Dec-2020