Affected Roles: Administrator
Last Edit: December 8, 2020
The VMAX® IP Plus records and stores video within its internal hard drive. On the occasion where a user may desire to export or “backup” a period of footage, the VMAX® IP Plus supports a function where users may create a footage backup file directly at the unit and save it to a USB flash drive.
This article will outline how to create a footage backup file directly from the VMAX® IP Plus using a USB flash drive.
Note: The USB flash drive should be formatted to FAT32 format, is recommended to have a storage capacity no greater than 32 GB, and should not have any files saved at the time of export. Use of a Kingston or SanDisk brand USB has been known to experience issues when exporting footage.
Exporting footage is a multi-step process and will require connecting a USB flash drive, USB powered mouse, and a display monitor to the unit.
To create a video export file directly from the NVR:
Insert a USB flash drive into a free USB port. There is one USB port on the front panel and one USB port at the rear panel.
Note: The default login for the unit is “admin/admin”. If you have customized the login and have forgotten or do not know the password for the unit, you must submit a Password Reset Form for information in resetting the login. For more information, please read Password Recovery – VMAX IP Plus.
Select your preferred method and locate the footage that you wish to back up. Make sure that you can view the video playback at the NVR. If the target video cannot be viewed, then the video export may experience issues.
The Export menu will display. Configure the following:
Use the Progress bar at the bottom of the window to monitor the process. Once the backup process has been completed, you may close the menu and remove the USB flash drive.
Note: Backup files from the VMAX® IP Plus will be in .SSF format. To view the footage within the backup file, users can use the “MultiBackupPlayer.exe” file that is included when enabling the “Add Viewer” option. Alternatively, users may install and use the C3™ CMS software if the backup player was not included.