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05/21/2020 - Technical Bulletin - MEGApix PTZ Firmware Update v3.1.2                                                                         DW Technical Bulletin

To:  DW® Customers

Date:  May 21, 2020

Re:  MEGApix® PTZ firmware update

MEGApix® PTZ Firmware Update

Affected Model Numbers:  DWC-MPTZ30X

New Firmware Version:  3.1.2

Current Firmware Version:  2.2.9

New Firmware Notes:

  1. A new embedded SSL certificate is installed
  2. Support TLS 1.2 and above
    • TLS 1.1 and lower versions are not supported

Firmware Download:

MEGApix PTZ firmware v3.1.2

Special Instructions/Comments:

If you encounter an upgrade fail message, reset the camera to its factory settings and upgrade the firmware again.

Click Here for a PDF copy of this bulletin

For More Information or Technical Support

DW Technical Support:

Toll-free:  866.446.3595



Rev: 05/20                             Copyright © DW. All rights reserved. Specifications and pricing subject to change without notice.

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  • 05-Nov-2020