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Password Reset: DW Cloud

Password Reset:  DW Cloud


Affected Roles:  All Users

Complexity:  Low

Last Edit:  July 17, 2020


Password Reset

This article will outline how to reset the password for your DW Cloud service login.

Note that this is not for resetting passwords of DW Spectrum® or DW Blackjack® Servers.

Supported/Affected Devices:

  • DW Blackjack® Series

Resetting DW Cloud Password

To reset your login:

  1. Open a web browser and visit

Once connected, click the Log In button.

  1. Click on Forgot Password.

The Restore Password window will display in your browser.  Enter the Email address linked to your DW Cloud account, then click Reset Password.

  1. An email will be sent to the registrant contact for the account.

Once received, click on Reset Password in the email to update your DW Cloud password.

  1. Once you have updated the password, you may begin using your new DW Cloud login credentials for your Digital Watchdog systems.

Note:  Please be aware that this may affect the devices previously linked to your DW Cloud account and may require you to log in to the devices with the updated credentials.

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  • 17-Jul-2020