Resolution Settings

When connecting your DVR to the display monitor using the HDMI or VGA output of the system, video output from the unit will display according to the resolution settings of the recording unit.

If the display ratio of the DVR is incorrectly sized, approved users can easily change the system resolution to the preferred setting.

This article will outline how to adjust the display resolution.

Note: It is recommended to use a computer monitor instead of a television for system display. In some instances, the initial use of a television may result in an incorrect display ratio.

Supported/Affected Devices

VMAX Series (Legacy)
VMAX 480 Series
VMAX 960H Series (Core/Flex)
VMAX Flex Series
VMAX A1 Series (2.1 MP)
VMAX A1 Plus Series (5 MP)
VMAX® A1 G4™ Series

Changing the Display Resolution

To change the output resolution of the system:

Make sure that the DVR is connected to the display monitor through either an HDMI or VGA connection.

Some recording models may not support HDMI video output.

Note: If you are currently experiencing no monitor display from the DVR whatsoever during the initial setup of the unit, check that the display cable (HDMI or VGA) is securely connected, the display monitor is set to the correct video input, and that you are logged in as the Administrator.

If you have met all of these requirements, connect with the DVR’s web client over the LAN and default the system. To learn how to connect with the web client, please read the Local Area Network Connection section of DVR Network Troubleshooting.