Affected Roles: All Users
Related Digital Watchdog VMS Apps: DW Site Viewer™
Last Edit: June 10, 2022
DW Site Viewer™ allows users to monitor their surveillance sites while using an Apple TV device. Similar to utilizing a mobile application, DW Site Viewer™ requires users to input their surveillance system’s network information in order to connect and communicate with the device. Once setup has been completed, users can view live camera video through the application.
This article will outline how to create and view a site with DW Site Viewer™.
**NOTE: DW Site Viewer is compatible with 4th generation Apple TV or newer.
**NOTE: Audio-output is unavailable through the DW Site Viewer application. To utilize device audio, please use either C3 CMS or DW Spectrum IPVMS for audio support.
While the DW Site Viewer™ application offers the convenience of monitoring live camera video through an Apple TV device, there are some limitations to the application in comparison to Digital Watchdog’s mobile applications:
To create a new site for connection with your recording unit:
This information includes:
**NOTE: For standalone units, this information can be located in the Network menu. If you have not configured the network settings of your recording unit, you may use one of the articles below for reference.
Configure the following information:
Click the Save button to apply the settings. If there is an error in your settings or if there no network connection with the unit, an error message will display.
If this occurs, check that the connection information is correctly entered in the Site tab and that the application’s software version is up-to-date.
**NOTE: If the Apple TV device is connecting to a DVR or NVR over the Internet (WAN) but fails to connect, check the status of the network to which the recording device is connected. If there is a Firewall or SonicWall preventing external connections, port forwarding may be required. Digital Watchdog Support does not offer port forwarding services. In this instance, it is recommended to contact the Network Administrator or the ISP for port forwarding assistance.
Select your site from the Site List.
You may choose to begin viewing live video from the recording unit’s by selecting the Live option.
Video search or playback for DW Site Viewer™ will require an in-app purchase.
To full screen a channel window, double-tap on the desired channel. Double-tap again to return to multi-view mode.