You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.

Finding the Hardware ID (HWID)

Finding the Hardware ID (HWID)


Affected Roles:  Owner, Administrator

Related Digital Watchdog VMS Apps:  DW Spectrum

Complexity:  Low

Last Edit:  April 27, 2020


Hardware ID (HWID)

Each Server has a unique Hardware ID that is determined by the computer’s, Motherboard, CPU, RAM, and Network Interface Card (NIC).  This identifier is created at the time of installation of the DW Spectrum Server software to the computer.  This information is used to maintain license registry for Servers and is necessary for continued use of the registered licenses.

This article will outline where to locate the Hardware ID (HWID) of a DW Spectrum Server, using the DW Spectrum Client application.

Note:  If you are experiencing a licensing issues after changing the hardware within your Server, please read License Problem:  Server Not Found for more information.

Supported/Affected Devices

  • DW Blackjack Series

Locating the HWID

To locate the Server’s Hardware ID:

  1. Launch DW Spectrum and connect with your Server.
  1. Open the System Administration menu, then select the Licenses tab at the top of the window.

  1. Under the New License section, click on Manual Activation.

The Hardware ID (HWID) will display.  Click the Copy button to copy the ID, if needed.

  • 395
  • 27-Apr-2020