-----------------------------------
Affected Roles: Administrator
Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS
Complexity: Medium
Last Edit: June 24, 2022
-----------------------------------
DW Spectrum can be set up to send out email notifications over the Internet to inform users about networking issues, device issues, and other system event.
To use the Outgoing Email Notifications function of DW Spectrum, the Server must be assigned to an SMTP email server.
NOTE: An active Internet connection is required for the Server to utilize email notifications.
DW Spectrum does not have its own email service to send outgoing emails. In order for DW Spectrum Systems to send notifications by email, an SMTP email service will need to be added to DW Spectrum.
To set up the Outgoing Email settings, you must know the SMTP Server information for your email provider.
Use the table below for SMTP information of most common email services:
Service Provider |
SMTP Server |
Port |
Authentication |
AOL |
smtp.aol.com |
587 |
StartTLS |
AT&T |
smtp.att.yahoo.com |
465 |
SSL |
Gmail |
smtp.gmail.com |
465/587 |
SSL/StartTLS |
Hotmail |
smtp.live.com |
465 |
SSL |
Office365 |
smtp.office365.com |
587 |
StartTLS |
Outlook |
smtp.live.com |
587 |
StartTLS |
Verizon |
outgoing.verizon.net |
465 |
SSL |
Yahoo Mail |
smtp.mail.yahoo.com |
465 |
SSL |
Yahoo Mail Plus |
plus.smtp.mail.yahoo.com |
465 |
SSL |
**NOTE: If your email service is not listed above, please consult with your IT representative or email provider for the required information.
DW Spectrum can automatically provide some SMTP server settings for certain email carriers, requiring only a simple setup of SMTP information.
However, if the email carrier is not recognized by DW Spectrum, you will need to use the Advanced Settings to manually enter the SMTP server information.
If the test is successful, click the OK button in the pop-up.
Click the Apply button to save the email configuration settings.
**NOTE: If the test fails, use the Advanced Settings option to configure the SMTP server information manually.
If the test is successful, click the OK button in the pop-up.
Click the Apply button to save the email configuration settings.
**NOTE: If the Test fails, try a different SMTP port and/or a different email service. Additional configuration may be required, depending on the email service that is being used.
If you are using an email service like Gmail, you may need to adjust additional email account security settings.
Other than using a different email service for setting up email notifications, to use Gmail be sure to use the Google Accounts App Passwords feature.
To create and use App Passwords:
Use “Select device” to specify a device and choose the device you’re using, then click “Generate”.
Use this 16-character code as your new password as a replacement in your DW product’s SMTP email notification settings.
Tip: Most of the time, you’ll only have to enter an App Password once per app or device, so don’t worry about memorizing it.
Please be aware that if you change your Google Account password, App Passwords will be revoked as part of Google’s account protection campaign.
For more information on using Google App Passwords, click here to visit the Google Account Help site.