VMAX IP Plus - Mobile Push Notification Setup

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Affected Roles: Administrator

Related Digital Watchdog VMS Apps: VMAX Plus (iOS/Android)

Last Edit: August 19, 2024

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Mobile Notifications

VMAX IP Plus Series users have the option to send push notifications with the Mobile Notify feature. Alerts are sent from the NVR to mobile devices and update users about specified event triggers such as:

Sensor Alerts (external or analytic)
Video Loss
Meta Data
Motion Alarm
S.M.A.R.T.
MetaData (IVA+)

**NOTE: The MetaData notification event option must be selected in the NVR’s Remote Notification settings for push notifications. Please consult the VMAX IP Plus User manual for notification setup as needed.

**NOTE: To use push notifications, network ports 9010, 554, and 80 must be port forwarded. Remote mobile devices must connect using a static IP address or a DDNS address for push notifications. Pathfinder connections do not support mobile push notifications.

Supported/Affected Devices

VMAX® IP Plus™ Series
DW MEGApix® Camera Series
- DWC-MTxx/MBxx/MVxx (94 & 95 Series)

Setting Up Mobile Notifications

Part 1: VMAX Plus Mobile App Setup

Download and install the VMAX Plus mobile application from your mobile device’s application store.

Launch the VMAX Plus mobile application, then select your site and establish a Live connection with the NVR.

In the app, locate the Push Notification or Push Set toggle settings (below the viewing channels) and configure the following:

- Push Notification | Push Set – enable this setting to allow the mobile app to receive push notifications from the NVR. The slider will be highlighted in orange to indicate that the setting is enabled.
- Use Push | Use Push Check – click in the checkbox to enable this setting and use push notification. An orange checkmark indicates that the setting is enabled.
- Set – click this button to apply the changes.

Part 2: Configure MEGApix Camera Setup

The Line Crossing and Intrusion Zone settings must be set up in the camera first to trigger mobile notifications through the VMAX IP Plus. Line cross information is from the camera is received by the NVR in the following forms:

MEGApix MT/MB/MV 94 Series – received as ‘sensor’ data.
MEGApix MT/MB/MV 95 Series – received as ‘sensor’ data.
MEGApix IVA/IVA+ Series – received as “Meta Data”.

For cameras connected to the built-in PoE switch, you can access the camera web interface through a virtual port with a web browser.

Use the following information to connect with a camera through a VMAX IP Plus virtual port:

VMAX IP Plus	Virtual Ports
Camera Channel – 1	18001
Camera Channel – 2	18002
Camera Channel – 3	18003
Camera Channel – 4	18004
Camera Channel – 5	18005
Camera Channel – 6	18006
Camera Channel – 7	18007
Camera Channel – 8	18008
etc.	etc.

URL Structure	http://<NVR_IP>:<Virtual_Port>

Example:

VMAX IP Plus IP Address: 192.168.100.51
Camera Connection: Channel – 3
URL: http://192.168.100.51:18003

After connecting with the camera through the virtual port, you will be met with a login screen for the camera.

You will need the MAC address of the NVR to proceed, which can be obtained from the System Information menu of the VMAX IP Plus.

Be aware that the NVR system will apply a unique password to cameras when initially connected. For more information, you can read VMAX IP Plus - MEGApix Camera Password Policy.

Username: admin
Password: !A<MAC Address of NVR> (lower case)

Part 3: VMAX IP Plus Setup

This next section must be performed at the VMAX IP Plus recording unit.

Once logged in, right-click with the mouse and navigate to:

Menu > Network > Mobile Notify

The Mobile Notify menu will display the IP address of the VMAX IP Plus and the unique Device IDs of connected mobile devices that have enabled the Push Notification settings within the VMAX Plus mobile application.

Event – select the device(s) from the list and select “Sensor”. Specify any other additional Event types that the user will be notified for.
Interval – set a limit for how frequently remote notifications are allowed to be sent.

Click Save to apply the settings.

Next, configure the NVR to use a sensor recording mode with the cameras. To do so, navigate to:

Menu > Record > Recording Schedule

Select the desired camera channel and select a sensor-based recording mode. For example, the “CONT+SENS” recording mode is recommended for recording at 1 FPS unless a sensor triggers to save space.

Save the settings once the Recording Schedule is done.

**Critical: If you are using an IVA/IVA+ camera as the analytic sensor, you will need to create an IVA Event Alarm that has the Notify setting enabled using the NVR’s Alarm Manager settings. For more information, refer to the article “VMAX IP Plus – Creating IVA Event Alarms”.

Part 4: Searching for Sensor Event Playback

To search for video recorded during the Sensor Event:

From the main screen of the NVR, right-click on the camera and select “Special Cam Search” from the context menu.

Select the event type most relevant to your camera:
- Video Analytics – select if you are using a non-IVA camera. Select “Line Crossing” to search the event log.

- IVA Event – select if you are using an IVA/IVA+ camera. Select the Event type from the dropdown of the analytic sensor event, such as Line Crossing, Perimeter Intrusion, etc.

Push notifications received through the VMAX Plus mobile application will appear when the sensor event triggers. To view playback in the mobile app, select the event from the Push Notification list and tap “Go to VOD”.