Affected Roles: Administrator, Owner
Last Edit: October 14, 2022
The VMAX® IP Plus™ allows users to monitor live camera video and archive footage to a local storage drive. This internally installed hard drive permits users to store and review previously recorded footage, regardless of Internet connection status.
If you have purchased a VMAX® IP Plus™ without a hard drive, this article will explain how to install a new hard drive into the VMAX® IP Plus™ recording unit.
**NOTE: If you are trying to troubleshoot a recording issue, please read Troubleshooting Recording Errors for a VMAX IP Plus.
**NOTE: If you are replacing a hard drive, please read Replacing A Hard Drive For A VMAX IP Plus.
DISCLAIMER: Digital Watchdog will not be liable for the loss of data or consequential damages (including without limitation, damage to recording media) resulting from this process.
Prior to adding the hard drive, make sure that you are using an approved hard drive model.
|VMAX IP Plus & VMAX A1 Plus|
|(DW-VP16xT16P, DW-VP12xT8P, DW-VP9xT4P, DW-VA1P16xT, DW-VA1P8xT, DW-VA1P4xT)|
|HDD Part Number||Storage Capacity||Hard Drive Description|
|HDSG-ST1000VX005||1 TB||Seagate SkyHawk 1TB SATA 6Gb/s 64MB Cache 3.5"|
|HDSG-ST2000VX015||2 TB||Seagate SkyHawk 2TB SATA 6Gb/s 64MB Cache 3.5"|
|HDSG-ST3000VX015||3 TB||Seagate SkyHawk 3TB SATA 6Gb/s 256MB Cache 3.5"|
|HDSG-ST4000VX016||4 TB||Seagate SkyHawk 4TB SATA 6Gb/s 256MB Cache 3.5"|
|HDSG-ST6000VX001||6 TB||Seagate SkyHawk 6TB SATA 6Gb/s 256MB Cache 3.5"|
|HDSG-ST8000VE001||8 TB||Seagate SkyHawk 8TB SATA 6Gb/s 256MB Cache 3.5"|
|HDSG-ST10000VE001||10 TB||Seagate SkyHawk 10TB SATA 6Gb/s 256MB Cache 3.5"|
|HDSG-ST12000VE001||12 TB||Seagate Skyhawk 12TB SATA 6Gb/s 256MB Cache 3.5"|
|HDSG-ST16000VE002||16 TB||Seagate Skyhawk 16TB SATA 6Gb/s 256MB Cache 3.5"|
Adding the Hard Drive
To install the hard drive:
**NOTE: For a soft-shutdown, press the power button on the front of the unit, then select Shutdown on the screen. Alternatively, if you are currently logged in at the NVR, click on the power icon on the toolbar at the bottom of the screen while in Live View, then select Shutdown.
Prior to use, it is recommended to format the hard drive.
A confirmation message will appear, asking you to confirm if you wish to proceed. Confirm the message and allow the NVR to format your new hard drive. The progress bar at the bottom of the menu shows you the status of the format.
**NOTE: If the NVR experiences recording issues or does not detect the new hard drive, power the unit off and confirm that the power supply cable and SATA cable are securely connected to the hard drive.