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Home > DW Product Help > DW Recording Servers > DW Blackjack Servers > DW Blackjack - Virus Infected Systems
DW Blackjack - Virus Infected Systems
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Virus Infected Systems

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Affected Roles: Administrator

Related Digital Watchdog VMS Apps: DW Spectrum

Last Edit: May 5, 2025

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Virus Compromised Systems

If your computer hosting the DW Spectrum Server becomes compromised by a computer virus, it is recommended to perform a full system scan using an antivirus utility.

This article will outline some responsive steps that can be taken in the event of a virus infected system. If troubleshooting does not resolve the infection, a full system recovery may be required to rid the computer of the virus.

 

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Virus Infected Windows 10 or Higher

If you have an antivirus utility installed and updated, launch the program and perform a full system scan. For this article, we will use Windows Defender Security Center. Third-party antivirus utilities (e.g., Norton, McAfee, BitDefender, Avira, etc.) have similar scanning options.

In the antivirus utility, open the Virus and Threat Protection menu. If threats have already been detected, you can immediately begin a scan within the compromised area. Otherwise, perform a Full System Scan, often found within the utility’s Advanced options.

 

This process may take some time, depending on the amount of data and the severity of the infection. A single scan may not be able to successfully remove all infections, so it may serve to perform multiple scans in succession. After threats are discovered, you can opt to quarantine the virus immediately or review it to see further details, preventing the infection from spreading and replicating itself.

 

Infected Systems for Other Operating Systems

There is an abundance of antivirus tools available online to detect and clean virus-infected systems. Due to the large quantity of tool options, it is best to refer to your manufacturer or operating system recommendations for further assistance.

 

 

 

For More Information or Technical Support

DW Technical Support:  866.446.3595 (option 4)

https://www.digital-watchdog.com/contact-tech-support/

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DW Sales:  866.446.3595                   [email protected]        www.digital-watchdog.com

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