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DW Spectrum Clean Uninstall

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Clean Uninstalling DW Spectrum for Windows and Ubuntu

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Affected Roles: Spectrum
Related Digital Watchdog VMS Apps: DW Spectrum
Complexity: Medium

Date Created: 10/12/2019
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DW Spectrum Clean Uninstall (Windows & Ubuntu)

When uninstalling DW Spectrum, the default behavior of the software is to leave behind data regarding the user's preferences. As a result DW Spectrum Server can be reinstalled and the previous settings will remain. This can be an issue if you intend to perform a clean re-installation of DW Spectrum or must delete all DW Spectrum data from the Server’s host computer.

This article will guide you through how to completely remove all DW Spectrum Server files.  Please follow the steps below to delete any DW Spectrum remnants from your machine.

Note:  Please be aware that by completing a clean uninstallation of DW Spectrum IPVMS, loss of data and loss of custom settings will occur.  It is recommended to create a Database Backup and to backup recording Licenses before proceeding.

Uninstalling DW Spectrum on Windows:

  1. Prompt the uninstallation of DW Spectrum by opening Programs and Features in the Windows Control Panel.  Select DW Spectrum Server and select Uninstall.
    • Note:  Retaining DW Spectrum Client will not be an issue for Windows.  If your computer has the Full Software Bundle of DW Spectrum installed, uninstall DW Spectrum Bundle.  

  1. To remove any remnants of the DW Spectrum Server application, navigate to C:\Windows\System32\config\systemprofile\AppData\Local and delete the Digital Watchdog folder.

The DW Spectrum Server program is now completely removed from the computer.  If you need to reinstall DW Spectrum IPVMS to the host computer check out Installing DW Spectrum (Windows).

Uninstalling DW Spectrum on Ubuntu:

  1. Prompt the uninstallation of DW Spectrum by

Open the Terminal in Ubuntu.

    • Keyboard Shortcut:  CTRL + ALT + T
  1. Log in as a Super User

Type sudo su and press the Enter key.  You will now be asked to enter the system password.  Type admin and press the Enter key.

    • Note:  Your entry will not display as you type the password

  1. Prompt the removal of DW Spectrum Server

Type apt-get remove --purge digitalwatchdog-mediaserver and press the Enter key.

  1. When asked “Do you want to continue [Y/N]”, type Y and press the Enter key.
  1. Use the Arrow Keys to navigate to select Remove the Database, then press the Enter key.
  1. Prompt the removal of DW Spectrum Client

Type:   apt-get remove --purge digitalwatchdog-client and press the Enter key.

  • When asked “Do you want to continue [Y/N], type Y and press the Enter key.
  1. Type echo PURGE | sudo debconf-communicate digitalwatchdog-mediaserver and press the Enter key.
  1. Type echo PURGE | sudo debconf-communicate digitalwatchdog-client and press the Enter key.

The DW Spectrum Server and Client programs are now completely removed from the computer.  If you need to reinstall DW Spectrum IPVMS to the host computer check out Installing DW Spectrum (Ubuntu).

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  • 28-Sep-2020
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