FQDN or Whitelist For DW Spectrum Cloud Access
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Affected Roles: Administrators
Related Digital Watchdog VMS Apps: DW Spectrum
Complexity: High
Last Edit: April 13, 2020
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Internet-connected VMS will generate internet traffic if the System has Internet access. DW Cloud is part of a P2P (Peer-to-Peer) network that allows users to easily connect with their Systems. Presence of a firewall or SonicWall will interfere with P2P communication, unless it is properly configured.
When configuring your Firewall, FQDN (Fully Qualified Domain Name) format should be used in order to white list specific services, as some of the endpoints do not resolve to static IP addresses.
In order to allow a DW Cloud connection or a client interaction with our Cloud and VMS services, your routing or internet security software may require the configuration of a specified address list.
Use the information below to whitelist your DW Spectrum Server:
DW Cloud:
Required to connect or disconnect Systems from DW Cloud and to maintain connections
https://dwspectrum.digital-watchdog.com
TCP ports: 80, 443
DW Cloud Connect (NAT Traversal, Data Proxy Services):
Required for remotely connecting to DW Spectrum through DW Cloud
*.vmsproxy.com
mediator.vmsproxy.com
relay-ny.vmsproxy.com
relay-fr.vmsproxy.com
relay-la.vmsproxy.com
relay-sy.vmsproxy.com
TCP Port: 80 , 443
UDP Port: 3345
Time Sync:
Required to synchronize Server times with DW Spectrum Internet time servers
*rfc868server.com
TCP Port: 37
License Activation/Deactivation:
Required to activate and manage Licenses online
licensing.vmsproxy.com
TCP Port: 80
Update Notifications:
Required to receive notifications when a new version of the software is available
updates.vmsproxy.com
TCP Port: 80, 443
Anonymous Reporting:
Required to send anonymous usage statistics
stats.vmsproxy.com
stats2.vmsproxy.com
Fetching Public IP:
Required to allow Servers to fetch a Public IP for use in directing System traffic
tools.vmsproxy.com
tools-eu.vmsproxy.com
Port: 80