DW Technical Bulletin
To: DW Customers
Date: July 18, 2025
Re: DWC-MPH2W28TW Firmware A13.2.3_20250617
DWC-MPH2W28TW Camera Firmware B11.2.3_20250617
-----------------------------------
Affected Software: DWC-MxPH2W28TW
New Firmware Version: B11.2.3_20250617
Previous Firmware Version: B11.2.3_20250408
Release Date: July 18, 2025
-----------------------------------
New Firmware Notes
- Fix for network connectivity with default IP address (192.168.1.80)
Additional Resources
Installation File Download
Special Instructions & Comments
- Use the DW IP Finder application to detect and have the camera from using DHCP to a Static protocol.
- Open DW IP Finder and use the Scan function to detect the camera. If your camera is using any of the firmware versions below, follow these steps BEFORE updating the camera’s firmware.
- A7.2.3_20250404_DW
- A6.2.3_20250404_DW
- B11.2.3_20250408_DW
- A11.2.3_20250403_DW
- S13.2.3_20250409_DW
- A13.2.3_20250403_DW
- A10.2.3_20250403_DW
-
- The camera’s default IP address should be “192.168.1.80” and DHCP enabled by default.
-
- Double-click on the camera to open the Camera Settings window.
- Enter the camera’s default username and password (admin/admin).
- Change the camera’s network protocol from DHCP to Static then click the Apply button to save the changes.
-
- Search for the camera again and manually change its IP address, netmask, and gateway information as needed.
- Enter a new administrator password, apply the changes, and proceed with performing the firmware update.
- Restart the IVA plugin manually after completing the firmware upgrade.
______________________________________________________________________________
For More Information or Technical Support
DW Technical Support: https://www.digital-watchdog.com/contact-tech-support/
DW Sales: [email protected] | www.digital-watchdog.com
Rev: 06/25 Copyright © DW. All rights reserved. Specifications and pricing subject to change without notice. 
